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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Reservations 9.0 is a comprehensive software solution tailored for hotels, inns, bed and breakfasts, and campgrounds, enabling effortless management of guest information, room or site availability, and accommodating an unlimited variety of rooms and rates. Users can personalize various reports, invoices, confirmation documents, and check-in forms to meet their specific needs. The integrated office calendar allows for efficient tracking of staff shifts, vacations, and other administrative tasks, enhancing operational efficiency. With five distinct security login permission levels available, users have the option to disable login passwords entirely, ensuring flexibility in access control. The software can be customized with your branding, including logos and color-coding systems for the availability calendar, which helps in visualizing occupancy. Additionally, it supports automatic addition of service charges or tips based on a specified percentage, making financial management simpler. Rates can be configured on a per-person or per-night basis and can be adjusted to account for two different tax rates, providing versatility in pricing. Furthermore, users can establish an unlimited number of rooms or sites, each equipped with either static or seasonal rates, while also being able to monitor guest information, such as family connections and marketing insights, alongside a complete history of their stays. This level of detail ensures that hospitality management is not only streamlined but also tailored to enhance the guest experience.

Description

SevenRooms, a guest experience and retention platform, helps hospitality operators acquire, engage and retain more customers -- both on- and off-premise. The platform connects hospitality operators with data across the guest journey, allowing them to drive revenue and profitability. SevenRooms was founded in 2011 and venture-backed both by Amazon, Comcast Ventures, and Providence Strategic Growth. It has dining, hotel F&B and entertainment clients around the world, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina,Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Agilysys Stay No 
Cendyn Guestrev No 
Cybersource No 
Emma No 
FreedomPay No 
Fydelia No 
Hostie No 
Instagram No 
Meltano No 
Olo No 
Painapo No 
Pandium No 
PeopleVine No 
Re-venue No 
TISSL No 
Tripleseat No 
Twilio No 
heep.ai No 
me&u No 

Integrations

Agilysys Stay Yes 
Cendyn Guestrev Yes 
Cybersource Yes 
Emma Yes 
FreedomPay Yes 
Fydelia Yes 
Hostie Yes 
Instagram Yes 
Meltano Yes 
Olo Yes 
Painapo Yes 
Pandium Yes 
PeopleVine Yes 
Re-venue Yes 
TISSL Yes 
Tripleseat Yes 
Twilio Yes 
heep.ai Yes 
me&u Yes 

Pricing Details

$300 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Compu-Books

Founded

1990

Country

United States

Website

www.compu-books.com

Vendor Details

Company Name

SevenRooms

Founded

2011

Country

United States

Website

www.sevenrooms.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental Yes 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property No 
Vacation Rental No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory Yes 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations Yes 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

Waitlist

Alerts/Notifications Yes 
Customer Database Yes 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

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