Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Our user-friendly table management system is compatible with any device. It allows you to manage seat reservations, accommodate walk-ins, and log entries for waiting lists, while also tracking how long each guest has been seated and generating comprehensive reports on your servers. You can conveniently access your reservations from various devices, including your smartphone, tablet, laptop, office computer, and even from the hostess stand or your home. With no equipment costs, we eliminate the need for setup fees or contracts, which simplifies the onboarding process. Fostering strong relationships with your customers enhances their overall experience. Our Customer Relationship Management (CRM) tools provide immediate access to vital customer information, including notes, reservation history, and profile photos. We categorize reservations by their sources: those added by your staff, direct website bookings, concierge services, and affiliate sites. Furthermore, our Reporting section presents customizable graphs that can be filtered by date range and saved as PDFs, allowing you to analyze which websites are generating the most customers and strategically adjust your online advertising efforts accordingly. By harnessing these insights, you can effectively enhance your marketing strategies and improve customer engagement over time.
Description
Looking to boost your restaurant's income and streamline operations? Explore our innovative solutions designed to enhance your visibility, elevate reservations during slower times, and provide you with an exceptionally efficient customer management system along with a seating plan. TheFork stands as the leading platform for restaurant discovery and reservations, operating in 13 countries worldwide! You can now create a personalized page at no cost, accessible on all devices. This model ensures a mutually beneficial arrangement for your dining establishment. Consider introducing special promotions or joining our YUMS loyalty program and events to drive bookings during off-peak times. Minimize no-show rates by utilizing TheFork's features, which include automatic confirmation messages via email and SMS, a guest reliability score, and credit card pre-authorization. For over 14 years, TheFork has collaborated with nearly 60,000 restaurants to help them thrive, offering free training sessions, expert guidance, and dedicated customer support tailored to their needs. By leveraging these resources, your restaurant can achieve greater success and attract a loyal customer base.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Acrobat
Yes
Facebook
Yes
Mapal Culture Suite
No
Painapo
No
ProvenExpert.com
No
SevenRooms
No
iVvy Venue Management
No
Integrations
Adobe Acrobat
No
Facebook
No
Mapal Culture Suite
Yes
Painapo
Yes
ProvenExpert.com
Yes
SevenRooms
Yes
iVvy Venue Management
Yes
Pricing Details
$49 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Reservation Genie
Country
United States
Website
www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs
Vendor Details
Company Name
Tripadvisor
Founded
2000
Country
United States
Website
www.theforkmanager.com/en-gb
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No