Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Resengo is a state-of-the-art communication and reservation system for restaurants.
Resengo allows you to maximize the occupancy in and between your restaurants, reduce no-shows risks and provide personal communication to your guests. Resengo is used by more than 4000 restaurants, from small bistros to high-volume restaurants to three-star restaurants. Your restaurant will be listed on our consumer resengo platform, which allows users to search restaurants based upon real-time availability and a objective, restaurant-centric review system powered only by real guests.
Description
Tattle stands out as the premier Customer Experience Improvement (CXI) platform tailored for restaurant and hospitality managers to gather and respond to guest feedback effectively. In today's competitive landscape, traditional methods such as online reviews or mystery shoppers fail to meet the strategic needs of modern restaurant operators. A robust feedback system that identifies key opportunities through a data-driven methodology is essential. That's why Tattle employs causation-based surveys that boast an impressive 94% completion rate, providing you with 20 times more data compared to other options. Additionally, Tattle harnesses the power of Machine Learning to prioritize the most impactful opportunities that enhance guest satisfaction and drive revenue. Operators can establish monthly targets based on the specific opportunities unique to each location, ensuring the team is aligned and focused on executing actionable items while monitoring their progress over time. Furthermore, Tattle offers comprehensive tracking of important metrics and allows operators to compare reports across various parameters such as daypart, ordering channels, top box scores, incident rates, and more to optimize performance. This multifaceted approach ultimately empowers operators to make informed decisions that lead to improved guest experiences and business outcomes.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Alpine IQ
No
Incentivio
No
Lightspeed Retail
Yes
Lunchbox
No
Mailchimp
Yes
Mews
Yes
Mollie
Yes
MplusKASSA
Yes
Olo
No
Trivec
Yes
Integrations
Alpine IQ
Yes
Incentivio
Yes
Lightspeed Retail
No
Lunchbox
Yes
Mailchimp
No
Mews
No
Mollie
No
MplusKASSA
No
Olo
Yes
Trivec
No
Pricing Details
€49/month
Essential : € 49/month
Professional: € 99/month
Ultimate: € 199/month
Professional: € 99/month
Ultimate: € 199/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Resengo
Founded
2003
Country
Belgium
Website
pro.resengo.com
Vendor Details
Company Name
Tattle
Website
www.gettattle.com
Product Features
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
No
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No