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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Researchico is an innovative SaaS solution that leverages AI for secure and smart management and analysis of documents. Users can effortlessly upload and arrange various file types such as PDFs, DOCX, or TXT through an intuitive drag-and-drop interface, which supports bulk uploads as well. With the ability to search and pose questions in everyday language, Researchico provides contextual insights and utilizes advanced semantic search to deliver rapid results. Users receive precise AI-generated responses that include exact citations and snippet previews, ensuring clarity and source accuracy. The platform automatically extracts essential information, generates summaries, and facilitates document comparisons with ease. It features a user-friendly interface that is responsive across both desktop and mobile devices, making it accessible anytime, anywhere. Prioritizing data security, Researchico employs robust encryption methods and upholds users' rights to delete their data whenever desired. This tool is particularly beneficial for professionals, teams, and researchers who require swift, dependable, and confidential document intelligence solutions. Additionally, Researchico’s capabilities make it a valuable asset in enhancing productivity and efficiency in document handling.

Description

Twig performs semantic analysis on your documentation, knowledge bases, and previous support tickets, which allows it to effectively address intricate customer inquiries while also achieving a 30% reduction in costs. By harnessing AI models trained on publicly accessible data, it enhances productivity and minimizes inconsistencies in support quality. Acting as an AI layer integrated with your current customer support systems, Twig equips your support agents with the ability to deliver more effective and prompt responses. It leverages cutting-edge AI technology to elevate every support representative's performance. The AI meticulously reviews all relevant resources to suggest appropriate responses, while citations bolster accuracy and foster trust. Additionally, the system continually improves by learning from the interactions of your agents, which is essential for maintaining high levels of agent productivity and customer satisfaction. By establishing elevated minimum standards for response quality, Twig also aids agents in identifying potential risks in their replies, contributing significantly to the overall success of customer experience initiatives. This comprehensive approach not only streamlines operations but also empowers teams to excel in their roles.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AI Agents Directory
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
Salesforce
ServiceNow
Zendesk

Integrations

AI Agents Directory
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
Salesforce
ServiceNow
Zendesk

Pricing Details

4.90€/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Researchico

Founded

2025

Country

Germany

Website

www.researchico.com

Vendor Details

Company Name

Twig

Country

United States

Website

www.twig.so/

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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