Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment.
With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas.
Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go.
Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.
Description
Sockeye is a CMMS scheduling bolt-on that transforms how maintenance teams schedule work. It connects directly to any CMMS or EAM through read/write integration, giving users a live, visual schedule that updates in real time. By layering on top of your existing maintenance system, Sockeye makes it possible to streamline or even outsource scheduling—without changing your core software.
Automation is built into every part of Sockeye. It automatically matches available labor to ready-to-schedule work orders, ensuring each technician’s capacity is optimized. The intuitive drag-and-drop interface makes rescheduling quick and easy, dramatically reducing the time it takes to create and adjust plans. Plus, you can explore Sockeye risk-free with a fully configured test environment and free trial — no IT setup required.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
4site
No
Accruent Maintenance Connection
No
CalemEAM
No
CamCard
Yes
Docusign
Yes
Dropbox
Yes
FMX
No
Gmail
Yes
Google Drive
Yes
HxGN EAM
No
Integrations
4site
Yes
Accruent Maintenance Connection
Yes
CalemEAM
Yes
CamCard
No
Docusign
No
Dropbox
No
FMX
Yes
Gmail
No
Google Drive
No
HxGN EAM
Yes
Pricing Details
55$/month per user
Field service automation, route planning, device management, premium support and mobile app with full offline.
Free Trial
Yes
Free Version
No
Pricing Details
Sockeye is a month-to-month subscription with no penalty for cancellation. Each subscription price includes training, hosting, dedicated support, and regular updates.
The monthly rate is determined based on:
– Type of integration (a simple file-based integration vs. a full API based integration)
– Number of locations you’ll use Sockeye for (increasing volume discount based on number of locations)
Sockeye also provides an annual payment option with an additional 10% discount.
The monthly rate is determined based on:
– Type of integration (a simple file-based integration vs. a full API based integration)
– Number of locations you’ll use Sockeye for (increasing volume discount based on number of locations)
Sockeye also provides an annual payment option with an additional 10% discount.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Resco
Founded
1999
Country
Boston (MA), USA | Bratislava, Slovakia (Europe)
Website
www.resco.net/field-service/
Vendor Details
Company Name
Sockeye Technologies Inc.
Founded
2014
Country
Canada
Website
www.getsockeye.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Inspection
Appointment Management
No
Customer Database
No
Dispatch Management
Yes
Equipment Tracking
Yes
Photos In Reports
No
Print on Site
No
Report Templates
No
Speech Recognition
No
Subcontractor Management
No
Preventive Maintenance
Condition Monitoring
No
Inspection Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Predictive Maintenance
No
Purchasing
No
Reminders
No
To-Do List
No
Vendor Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
Yes
Scheduling
No
Task Management
No
Product Features
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Preventive Maintenance
Yes
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
Yes
Task Management
Yes
