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Description

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

Description

Gain access to comprehensive reports that detail the keywords potential customers utilize to locate your business, track how many individuals sought directions, identify their locations, and determine whether they visited your website, among other insights. With AI-driven monitoring tools, you'll be alerted if any incorrect information appears online, allowing you to rectify it effortlessly at the touch of a button. Focus on cultivating genuine relationships rather than merely accumulating followers, as social media plays a crucial role in the business landscape. It provides a platform to showcase your services or products and highlight the affection that customers have for them. Our user-friendly online platform allows for seamless interaction with the community, sharing of promotions, and, most importantly, the dissemination of your passion—all with just a single click. Forget about the hassle of multiple logins, copying captions, and managing tags; we offer a straightforward and contemporary experience that reflects our ethos. Embrace the simplicity and modernity of our approach to elevate your online presence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Maps Yes 
Bing No 
Bing Places Yes 
CDK Global Yes 
DealerVault Yes 
DrChrono Yes 
Entrata Yes 
Facebook Yes 
Glassdoor Yes 
Google No 
Google Business Profile Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
Mosaic by MethodWorx Yes 
Salesforce Yes 
Tripadvisor No 
Yardi Investment Suite Yes 
Yelp No 
athenaCommunicator Yes 

Integrations

Apple Maps No 
Bing Yes 
Bing Places No 
CDK Global No 
DealerVault No 
DrChrono No 
Entrata No 
Facebook No 
Glassdoor No 
Google Yes 
Google Business Profile No 
HubSpot CRM No 
Microsoft 365 No 
Mosaic by MethodWorx No 
Salesforce No 
Tripadvisor Yes 
Yardi Investment Suite No 
Yelp Yes 
athenaCommunicator No 

Pricing Details

Contact Us
Contact us for more details.
Free Trial No 
Free Version No 

Pricing Details

$305 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Reputation.com

Founded

2006

Country

United States

Website

reputation.com

Vendor Details

Company Name

brandSuite

Founded

2021

Country

United States

Website

brandsuite.app/

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management Yes 
Live Chat Yes 
NAP Management (Name/Address/Phone) Yes 
Online Listings Management Yes 
PR Management No 
Reporting / Analytics Yes 
Review Management Yes 
SEO Management Yes 
Social Media Management Yes 
Store Locator Yes 
Website Management Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Monitoring

Audience Segmentation Yes 
Competitive Analysis Yes 
Configurable Alerts No 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring Yes 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Alternatives

Alternatives

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