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Average Ratings 0 Ratings

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Description

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

Description

The ultimate resource for franchise digital marketing and location intelligence. Navigating local SEO can be intricate, necessitating a deep understanding of both national and local strategies. This complexity presents numerous challenges for marketers operating on an enterprise scale. Utilizing a range of tools all aimed at enhancing your visibility both nationally and locally, our advanced multi-location platform is designed to support your growth. E-commerce solutions are tailored for organizations looking to expand their reach across national and international markets. With TruPresence, your multi-location business or franchise can thrive online. Established in 2006, TruPresence has been at the forefront of creating effective digital strategies specifically for the franchise sector. Our team, composed of passionate marketers and technologists, is dedicated to advancing the online presence of franchises and multi-location enterprises. We collaborate with brands at various stages of growth, recognizing their distinctiveness and providing tailored support to maximize their potential in the digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Apple Maps Yes 
Bing Places Yes 
CDK Global Yes 
DealerVault Yes 
DrChrono Yes 
Entrata Yes 
Glassdoor Yes 
Google Business Profile Yes 
HubSpot CRM Yes 
Instagram No 
LinkedIn No 
Microsoft 365 Yes 
Mosaic by MethodWorx Yes 
Salesforce Yes 
UPS Ready No 
Yardi Investment Suite Yes 
athenaCommunicator Yes 

Integrations

Facebook Yes 
Apple Maps No 
Bing Places No 
CDK Global No 
DealerVault No 
DrChrono No 
Entrata No 
Glassdoor No 
Google Business Profile No 
HubSpot CRM No 
Instagram Yes 
LinkedIn Yes 
Microsoft 365 No 
Mosaic by MethodWorx No 
Salesforce No 
UPS Ready Yes 
Yardi Investment Suite No 
athenaCommunicator No 

Pricing Details

Contact Us
Contact us for more details.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Reputation.com

Founded

2006

Country

United States

Website

reputation.com

Vendor Details

Company Name

TruPresence

Founded

2006

Country

United States

Website

www.trupresence.com

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management Yes 
Live Chat Yes 
NAP Management (Name/Address/Phone) Yes 
Online Listings Management Yes 
PR Management No 
Reporting / Analytics Yes 
Review Management Yes 
SEO Management Yes 
Social Media Management Yes 
Store Locator Yes 
Website Management Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Monitoring

Audience Segmentation Yes 
Competitive Analysis Yes 
Configurable Alerts No 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring Yes 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Store Locator

Analytics No 
Automatic Location Detection No 
Directions No 
Distance Calculation No 
Event Promotions No 
Mapping No 
Product Search Filtering No 
Promotions / Coupons No 
Search No 
White Label No 

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