Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM).
All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you.
Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs.
Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.
Description
Achieving the top position in search results can help you capture up to 75% of online traffic. To make sure that visitors are genuinely interested and not just stumbling upon your site, it’s essential to establish a robust local presence and manage your online reputation effectively. The surge in "near me" searches on Google, which have skyrocketed by over 900% in recent years, highlights the importance of local SEO strategies to outpace your competitors. To enhance your visibility, we ensure your business is listed on the most effective directories available! Your store information will seamlessly appear across major directories, GPS services, search engines, and social media platforms, while you also gain access to an efficient Store Locator. This system simplifies updates and helps maintain a consistent brand image. You can quickly view reviews posted on platforms like Google or Facebook and respond to customer feedback effortlessly using our comprehensive solution, which enhances your local SEO. By capturing qualified leads before your rivals do, you can convert visitors into loyal customers. Additionally, you can easily integrate an appointment-booking feature for online, virtual, and phone scheduling directly from your website, Store Locator, Google My Business, Facebook, and Instagram, making it convenient for users to engage with your services. Ultimately, this multi-channel approach ensures that your business is always accessible and appealing to potential clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple Maps
Yes
Bing Places
Yes
CDK Global
Yes
DealerVault
Yes
DrChrono
Yes
Entrata
Yes
Facebook
Yes
Glassdoor
Yes
Google Business Profile
Yes
HubSpot CRM
Yes
Integrations
Apple Maps
No
Bing Places
No
CDK Global
No
DealerVault
No
DrChrono
No
Entrata
No
Facebook
No
Glassdoor
No
Google Business Profile
No
HubSpot CRM
No
Pricing Details
Contact Us
Contact us for more details.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Reputation.com
Founded
2006
Country
United States
Website
reputation.com
Vendor Details
Company Name
Smart Traffik
Founded
2012
Country
France
Website
www.smart-traffik.io
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
Yes
Live Chat
Yes
NAP Management (Name/Address/Phone)
Yes
Online Listings Management
Yes
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
Yes
Social Media Management
Yes
Store Locator
Yes
Website Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Social Media Analytics Tools
Campaign Analytics
No
Competitor Monitoring
No
Customizable Reports
No
Engagement Tracking
No
Influencer Tracking
No
Multi-Channel Data Collection
No
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Social Media Monitoring
Audience Segmentation
Yes
Competitive Analysis
Yes
Configurable Alerts
No
Customer Engagement
Yes
Dashboard
Yes
Impact Scoring
Yes
Influencer Tracking
No
Reputation Management
Yes
Sentiment Analysis
Yes
Trend Tracking
Yes
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
No
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
No
Review Management
No
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No