Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.
Description
The Top-of-mind awareness (TOMA) CRM assists small businesses in improving their online presence, generating more traffic to their websites, and ultimately generating more business by making contact quickly with potential and existing customers. TopofMind offers the following services:
Online Reviews, SMS Messaging and Web Chat. CRM, Scheduling your Sales.
Automate your online reviews in a few clicks and respond to reviews in one place
- Manage all your messages from one inbox: text, Facebook messages and Google messages
Webchat can help you convert more website visitors into leads and sales conversations.
Text 2 Pay client invoicing. Get paid faster by simplifying client invoicing
TopofMind MarTech will follow up with you via text while you're away so that you don't lose another customer.
- Increase your audience and find new leads
- Increase your rating, build your reputation and be found online
API Access
Has API
No
API Access
Has API
No
Integrations
Clio
No
Facebook
No
Facebook Ads
No
Google
No
Google Business Profile
No
Instagram
No
Mailgun
No
Meta Ads
No
Pabbly Connect
No
PayPal
No
Integrations
Clio
Yes
Facebook
Yes
Facebook Ads
Yes
Google
Yes
Google Business Profile
Yes
Instagram
Yes
Mailgun
Yes
Meta Ads
Yes
Pabbly Connect
Yes
PayPal
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$197/per location
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
1440
Founded
2009
Country
United States
Website
www.1440.io/reputation-studio/
Vendor Details
Company Name
TopofMindTech
Founded
2018
Country
United States
Website
tomacrm.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
Product Features
Real Estate CRM
Campaign Management
Yes
Client / Property Matching
No
Contact Management
Yes
Dashboard
Yes
Email Marketing
Yes
Interaction Tracking
Yes
Lead Management
Yes
Property Alerts
Yes
Referral Tracking
Yes
Segmentation
Yes