Compare Reputation Studio vs. ReviewTrail

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Innsoft is a hotel management software provider that offers a simple, straightforward and value-oriented product. Our intuitive and fully customizable motel software & hotel software will streamline your hotel operations. Innsoft focuses on hotel management software for small and medium-sized properties up to 350 rooms. Innsoft's Check-Inn is a Windows-based, flexible and easy-to-use property management software that is trusted by thousands hotels across the country. Our U.S.-based support experts provide excellent service to our customers, making training and operations fast and easy. Connect-Inn Channel Manager allows you to manage 100+ travel sites from a single platform, while reservations are booked instantly into your hotel software. Include the Connect-Inn booking button to allow reservations to made directly from your hotel's website.

DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue. Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow. With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.

Consolidate your team's resources in a well-structured workspace that is organized, version-controlled, and simple to share. While Air securely stores your content, it also offers intelligent search capabilities, guest access, customizable layouts, version tracking, and effortless sharing, enhancing every aspect of the creative journey. Don't let your valuable assets languish in folders and zip files; instead, plan social media campaigns, develop streamlined presentations, and arrange your materials in a workspace that embodies your brand identity. Effortlessly navigate your workspace using features akin to a search engine, where tools like image recognition and smart tags empower all team members to independently find assets. The only challenging element of the feedback process will now be the feedback itself, as you can create public boards that allow guests to upload directly to your workspace. Engage in commentary, initiate discussions, and make selections with context, all while staying updated on new modifications and clearly tracking the most recent version of each asset. This streamlined approach not only boosts collaboration but also fosters creativity within your team.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.

Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines the most advanced threat-hunting technologies in existence: Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With 6 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.

Submittable powers you with tools to launch, manage, measure, and grow social impact programs. From grants management to corporate social responsibility programs, partner with us to start making a difference, fast. With a smarter, more efficient workflow, Submittable leads to better decisions and bigger impact. Submittable has powered over 145,000 social impact programs, receiving nearly 25 million applications. Teams save an average of 3.4 hours per week per admin and 2.6 hours per week per reviewer, and over half of Submittable customers launch in 14 days or less—no wonder 95% of customers report they are happy with Submittable. Corporations, government, foundations, non-profits, and organizations of any size, anywhere in the world. Power your community investment and employee engagement programs with Submittable.

Engineered for peak performance and efficient resource use, KrakenD can manage a staggering 70k requests per second on just one instance. Its stateless build ensures hassle-free scalability, sidelining complications like database upkeep or node synchronization. In terms of features, KrakenD is a jack-of-all-trades. It accommodates multiple protocols and API standards, offering granular access control, data shaping, and caching capabilities. A standout feature is its Backend For Frontend pattern, which consolidates various API calls into a single response, simplifying client interactions. On the security front, KrakenD is OWASP-compliant and data-agnostic, streamlining regulatory adherence. Operational ease comes via its declarative setup and robust third-party tool integration. With its open-source community edition and transparent pricing model, KrakenD is the go-to API Gateway for organizations that refuse to compromise on performance or scalability.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels