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Average Ratings 0 Ratings
Description
You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.
Description
In the quest to find the right product, consumers often encounter an array of reviews, many of which lack quality, including those with inappropriate language, spammy content, or even plagiarized material. This is precisely where Revain AI steps in, as it assesses reviews through a multitude of criteria, providing evaluations that consider factors such as length and the presence of offensive language, thereby filtering out subpar feedback. Reviews hold significant value for businesses on Google; the greater the number of reviews associated with your company across the internet, the more favorable your search engine ranking becomes, even if these reviews appear on third-party sites. Not only do reviews enhance your reputation among potential customers, but they also contribute to higher conversion rates on your website. After reading positive reviews about your products, potential buyers are more likely to visit your website, leading to increased chances of future purchases. Ultimately, the quality of reviews can transform the online shopping experience, influencing consumer behavior and driving sales.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
1440
Founded
2009
Country
United States
Website
www.1440.io/reputation-studio/
Vendor Details
Company Name
Revain
Country
United Kingdom
Website
revain.org/powerful-tool-for-your-business
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No