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features
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support

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Description

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. A bad reputation can cost you thousands in revenue. 75% of patients won't visit a healthcare provider with a rating below 4 stars. RepuGen conducts a survey to get to know patients' feelings immediately after they have visited, and then directs them towards review sites to share their experiences. You'll be able to better understand your patients, improve service recovery, and build your online reputation all at once. As more people use the internet to find healthcare, their online reputation is increasingly important in determining whether patients call or visit a dental or medical practice. Unhappy patients are the loudest in healthcare. Dissatisfied patients can portray your healthcare practice in a negative light.

Description

After setting up Tend, you'll gain clarity on which marketing strategies are effective and which ones fall flat. You won't have to depend on guesses, intuition, or a mystical approach to guide your future strategies. It's important to recognize that not every tactic will yield immediate results; in fact, many may take time to show any effectiveness. This is perfectly fine, as you will establish a structured method for your marketing efforts. Adjust the strategies that show some promise, eliminate those that don't yield results, and remain open to experimenting with new approaches. Acquiring customers requires persistent effort, but by understanding what resonates with your audience and committing to that process, you will attract more clients. As your skills improve, so too will your business growth. Once you have the tracking script in place, you'll be able to view a summary of the contacts you've identified along with their browsing history on your dashboard. By navigating through your dashboard, you can easily identify which sources directed visitors to your site and which pages they explored during their visit, providing valuable insights for your marketing strategy. This data will empower you to make informed decisions moving forward.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
Dentrix Yes 
DrChrono Yes 
EagleSoft Yes 
NextGen Healthcare EHR Yes 
Veradigm Practice Management Yes 
Wufoo No 
Zapier No 

Integrations

AdvancedMD No 
Dentrix No 
DrChrono No 
EagleSoft No 
NextGen Healthcare EHR No 
Veradigm Practice Management No 
Wufoo Yes 
Zapier Yes 

Pricing Details

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RepuGen

Founded

2016

Country

United States

Website

www.repugen.com

Vendor Details

Company Name

Tend

Country

United States

Website

tend.io

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Farm Management

Barcoding / RFID No 
Built-in Accounting Yes 
CRM Yes 
Contract Management No 
Crop Management Yes 
Customer Management Yes 
Financial Management No 
Greenhouse Management No 
Inventory Management No 
Labor Management Yes 
Livestock Management Yes 
Order Processing No 
Pricing Management No 
Supplier Management No 
Traceability No 
Weather Records Yes 

Web Analytics

Campaign Management No 
Conversion Tracking No 
Form Analytics No 
Goal Tracking No 
Keyword Tracking No 
Multiple Site Management Yes 
Pageview Tracking Yes 
Referral Source Tracking Yes 
Site Search Tracking No 
Time on Site Tracking No 
User Interaction Tracking No 

Alternatives

myPracticeReputation Reviews

myPracticeReputation

Practice Builders

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