Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. A bad reputation can cost you thousands in revenue. 75% of patients won't visit a healthcare provider with a rating below 4 stars. RepuGen conducts a survey to get to know patients' feelings immediately after they have visited, and then directs them towards review sites to share their experiences. You'll be able to better understand your patients, improve service recovery, and build your online reputation all at once. As more people use the internet to find healthcare, their online reputation is increasingly important in determining whether patients call or visit a dental or medical practice. Unhappy patients are the loudest in healthcare. Dissatisfied patients can portray your healthcare practice in a negative light.
Description
ReviewPace serves as an operating system designed for local businesses to enhance their reputation and recover from setbacks. It enables business owners to cultivate genuine 5-star Google reviews, address dissatisfied customers discreetly before they leave feedback, and combat fraudulent review campaigns effectively.
Key features include:
- Guided Review Funnel: A custom link featuring a 1-5 star rating system where satisfied customers (4-5★) receive an AI-generated review for easy posting on Google, while dissatisfied customers (1-3★) are directed to a private Resolution Bridge for further assistance.
- Resolution Bridge: A dedicated platform for capturing private complaints, complete with urgency timers for service level agreements and automatic follow-ups once issues are resolved.
- Incident Workspace: A system to manage fake-review incidents, including analysis of suspicious review patterns, creation of dispute documentation, and the option to export evidence for Google appeals.
- Competitor Intelligence: A tool for monitoring competitor rankings, analyzing negative reviews for actionable insights, and creating targeted marketing strategies.
- Local SEO Radar & Profile Audit: A comprehensive assessment tool featuring a 10-pillar Google Business Profile scoring system, keyword tracking features, and an organized task board to improve local search performance.
This innovative approach not only safeguards a business's online reputation but also empowers owners to maintain a competitive edge in their local market.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Dentrix
Yes
DrChrono
Yes
EagleSoft
Yes
Google
No
NextGen Healthcare EHR
Yes
Veradigm Practice Management
Yes
Integrations
AdvancedMD
No
Dentrix
No
DrChrono
No
EagleSoft
No
Google
Yes
NextGen Healthcare EHR
No
Veradigm Practice Management
No
Pricing Details
We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial
Yes
Free Version
No
Pricing Details
Free
Plans:
Free
Starter: $39/month
Growth $89/month
Free tier includes 1 location and 100 reviews.
Free
Starter: $39/month
Growth $89/month
Free tier includes 1 location and 100 reviews.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RepuGen
Founded
2016
Country
United States
Website
www.repugen.com
Vendor Details
Company Name
ReviewPace
Founded
2024
Country
Morocco
Website
reviewpace.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
No
Collaboration
No
Messaging
Yes
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
Yes