Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.
Description
EDIJET is a comprehensive MAP solution tailored for manufacturers of varying sizes aiming to promote their products across multiple marketplaces within the evolving e-commerce landscape. This innovative tool serves as an exceptional assistant, boasting a robust infrastructure, user-friendly interface, and sophisticated features crafted from extensive expertise. It streamlines the management of your commercial activities in marketplaces, making the process simpler, quicker, and more precise. EDIJET seamlessly connects with all major marketplaces, allowing users to select their desired platform while leaving the rest to the software's capabilities. Additionally, it can be easily integrated with existing ERP systems, enabling rapid product management and efficient order processing. By alleviating the workload associated with e-commerce transactions, particularly in multi-channel sales, it significantly reduces the likelihood of errors. With the EDIJET Marketplace application, users can swiftly establish their presence on various platforms, thus facilitating business growth through enhanced sales opportunities. In a competitive market, leveraging such a solution can be a game-changer for manufacturers looking to expand their reach.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon
Yes
WooCommerce
Yes
BigCommerce
Yes
Cdiscount
Yes
Data Interchange
No
Gmail
Yes
Linnworks
Yes
OpenText Process Automation
No
Shopify
Yes
eBay
Yes
Integrations
Amazon
Yes
WooCommerce
Yes
BigCommerce
No
Cdiscount
No
Data Interchange
Yes
Gmail
No
Linnworks
No
OpenText Process Automation
Yes
Shopify
No
eBay
No
Pricing Details
$33 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Replyco
Founded
2019
Country
United Kingdom
Website
replyco.com
Vendor Details
Company Name
MAP
Founded
1997
Country
Turkey
Website
www.map.com.tr/solutions/edijet-marketplace-integration/
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No