Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Break down departmental barriers and simplify IT processes while addressing bottlenecks using Reply Pro's comprehensive suite of tools. By involving all your departments in the customer experience (CX) journey, you can enhance customer satisfaction and uncover potential revenue streams. Our solution consolidates all your customer engagement channels into one convenient inbox, equipping you with the necessary tools and automation to lower expenses while making customer interactions seamless. With Reply Pro’s advanced capabilities, you can effectively scale genuine customer engagement, improve reporting functionality, and streamline resolution processes, all while reducing costs associated with both software and personnel. Additionally, our platform enables you to oversee and reply to online reviews from major websites, allowing you to gather valuable first-party feedback. We also assist in creating and refining third-party profiles and location-specific pages, which ultimately drives more traffic, boosts engagement, and attracts new customers to your business. With our tools, your organization can achieve greater efficiency and cultivate a more positive customer relationship.
Description
Signpost is the complete solution that thousands of local businesses use to increase their reviews and grow their revenue. Signpost's smart CRM, automated text and email marketing have helped over 20,000 local businesses improve their ratings and increase their revenue. They have also increased their contact list by 3.3X using Signpost.
API Access
Has API
No
API Access
Has API
No
Integrations
Constant Contact
No
Facebook
No
FreshBooks
No
Kixie PowerCall & SMS
No
Mailchimp
No
QuickBooks Online
No
Square Appointments
No
Zapier
No
Integrations
Constant Contact
Yes
Facebook
Yes
FreshBooks
Yes
Kixie PowerCall & SMS
Yes
Mailchimp
Yes
QuickBooks Online
Yes
Square Appointments
Yes
Zapier
Yes
Pricing Details
$29 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Basedin
Founded
2013
Country
United States
Website
replypro.io
Vendor Details
Company Name
Signpost
Founded
2010
Country
United States
Website
www.signpost.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Campaign Management
Channel Management
No
Contact Database
Yes
Email Marketing
Yes
Event Triggered Actions
Yes
Lead Management
No
Multi-Campaign
Yes
Local Marketing
Advertising Management
Yes
CRM
Yes
Email Marketing
No
Feedback Management
Yes
Live Chat
No
NAP Management (Name/Address/Phone)
Yes
Online Listings Management
No
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Referral
Affiliate Marketing
No
Campaign Management
Yes
Contact Management
No
Employee Referral Management
No
Feedback Management
Yes
Lead Engagement
No
Loyalty Program
Yes
Referral Tracking
No
Rewards Management
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
No
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
No
Social Sharing
Yes
White Label
No