Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Break down departmental barriers and simplify IT processes while addressing bottlenecks using Reply Pro's comprehensive suite of tools. By involving all your departments in the customer experience (CX) journey, you can enhance customer satisfaction and uncover potential revenue streams. Our solution consolidates all your customer engagement channels into one convenient inbox, equipping you with the necessary tools and automation to lower expenses while making customer interactions seamless. With Reply Pro’s advanced capabilities, you can effectively scale genuine customer engagement, improve reporting functionality, and streamline resolution processes, all while reducing costs associated with both software and personnel. Additionally, our platform enables you to oversee and reply to online reviews from major websites, allowing you to gather valuable first-party feedback. We also assist in creating and refining third-party profiles and location-specific pages, which ultimately drives more traffic, boosts engagement, and attracts new customers to your business. With our tools, your organization can achieve greater efficiency and cultivate a more positive customer relationship.
Description
Local physical businesses frequently face challenges in garnering steady customer reviews, often due to hurdles in the review-writing process or language discrepancies. Saint Aura addresses this issue by transforming customer feedback into immediate, refined drafts.
Upon scanning a storefront's unique QR code, customers are greeted with an easy-to-use interface that prompts them with straightforward questions regarding their experience. In a matter of 5 to 8 seconds, Saint Aura's AI analyzes these responses to create a tailored review available in various languages. Customers have the convenience of copying, modifying, and posting the draft using direct links that take them straight to the platform's rating page. Additionally, for those who may have reservations, the system features an automated private feedback routing channel, which protects businesses from public negative comments by notifying their internal team first, thus ensuring a more controlled and constructive feedback environment. This innovative approach not only enhances customer engagement but also helps businesses maintain a positive online reputation.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
No
Google Business Profile
No
Justdial
No
Tripadvisor
No
Yelp
No
Zomato
No
Integrations
Facebook
Yes
Google Business Profile
Yes
Justdial
Yes
Tripadvisor
Yes
Yelp
Yes
Zomato
Yes
Pricing Details
$29 per month
Free Trial
No
Free Version
Yes
Pricing Details
Rs 299/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Basedin
Founded
2013
Country
United States
Website
replypro.io
Vendor Details
Company Name
KraftPixel
Founded
2014
Country
India
Website
www.saintaura.co
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No