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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Break down departmental barriers and simplify IT processes while addressing bottlenecks using Reply Pro's comprehensive suite of tools. By involving all your departments in the customer experience (CX) journey, you can enhance customer satisfaction and uncover potential revenue streams. Our solution consolidates all your customer engagement channels into one convenient inbox, equipping you with the necessary tools and automation to lower expenses while making customer interactions seamless. With Reply Pro’s advanced capabilities, you can effectively scale genuine customer engagement, improve reporting functionality, and streamline resolution processes, all while reducing costs associated with both software and personnel. Additionally, our platform enables you to oversee and reply to online reviews from major websites, allowing you to gather valuable first-party feedback. We also assist in creating and refining third-party profiles and location-specific pages, which ultimately drives more traffic, boosts engagement, and attracts new customers to your business. With our tools, your organization can achieve greater efficiency and cultivate a more positive customer relationship.

Description

ReviewRobot is a powerful tool designed for managing Google reviews, aimed specifically at assisting local businesses in attracting more customers via Google Maps. It allows users to oversee all their reviews from a centralized dashboard, enabling quicker responses with pre-prepared drafts, while ensuring that negative ratings or incomplete replies are not overlooked. The Profile Health feature identifies areas for improvement, while rating goals help businesses monitor their progress, and the inclusion of direct review links alongside QR materials encourages satisfied customers to share their positive experiences. By utilizing this software, businesses can enhance their reputation, fostering greater trust and ultimately boosting sales. With a strong online presence, companies can better connect with their audience and stand out in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Business Profile No 

Integrations

Google Business Profile Yes 

Pricing Details

$29 per month
Free Trial No 
Free Version Yes 

Pricing Details

$99/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Basedin

Founded

2013

Country

United States

Website

replypro.io

Vendor Details

Company Name

ReviewRobot

Country

United States

Website

reviewrobot.ai/

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives

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