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Average Ratings 1 Rating
Description
Break down departmental barriers and simplify IT processes while addressing bottlenecks using Reply Pro's comprehensive suite of tools. By involving all your departments in the customer experience (CX) journey, you can enhance customer satisfaction and uncover potential revenue streams. Our solution consolidates all your customer engagement channels into one convenient inbox, equipping you with the necessary tools and automation to lower expenses while making customer interactions seamless. With Reply Pro’s advanced capabilities, you can effectively scale genuine customer engagement, improve reporting functionality, and streamline resolution processes, all while reducing costs associated with both software and personnel. Additionally, our platform enables you to oversee and reply to online reviews from major websites, allowing you to gather valuable first-party feedback. We also assist in creating and refining third-party profiles and location-specific pages, which ultimately drives more traffic, boosts engagement, and attracts new customers to your business. With our tools, your organization can achieve greater efficiency and cultivate a more positive customer relationship.
Description
Generate Reviews.
Increase Engagement
Drive Traffic
Reputation Desk is an automated software that manages your online reputation, monitors multiple review sites and generates positive reviews. It also allows you to interact with new customers and attract them.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Pricing Details
$29 per month
Free Trial
No
Free Version
Yes
Pricing Details
$49.99/month/user
Contact us for multiple location discounts.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Basedin
Founded
2013
Country
United States
Website
replypro.io
Vendor Details
Company Name
Reputation Desk
Founded
2018
Country
United States
Website
www.reputationdesk.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No