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Description
Reply Argus is an innovative AI-driven tool designed for managing reviews of mobile applications. It monitors reviews on both the App Store and Google Play, crafting personalized responses in the reviewer's native language while maintaining the app's distinct voice as derived from the store listing and previously approved replies.
All reviews from the two platforms are consolidated into a single inbox for convenience. You can either approve the drafted responses for posting or set specific criteria based on rating, keywords, language, or platform to allow Argus to automatically publish the replies you deem appropriate. Importantly, reviews that are related to crises, legal matters, or medical issues are always flagged for human review.
The Signal feature identifies and ranks common complaints and feature requests based on their frequency, linking them to the relevant reviews and enabling integration with Notion or Google Sheets. Additionally, any significant drops in ratings or negative reviews trigger alerts sent directly to your preferred communication channels such as Slack, Telegram, Discord, or through a webhook.
Argus also integrates seamlessly with clients like Claude, Cursor, and other MCP applications. The Pro version includes a read-only REST API and signed webhooks for enhanced functionality. Users can access the tool for free for one app with a limit of 100 replies each month, while paid plans start at $29, with pricing based on the volume of replies rather than the number of seats. Moreover, there are white-label options available for agencies, allowing them to customize the service further.
Description
Reponse is a comprehensive customer experience solution specifically designed for Shopify stores, seamlessly integrated within the Shopify admin interface. It offers a free forever base plan that includes unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. Additionally, it displays contacts and segments directly on the Shopify customer page, facilitates loyalty points and referral programs, and provides insightful analytics. Once a store is prepared to enhance its service, the All-in plan activates AI agents that automatically analyze store information, including policies, shipping details, and catalogs, to assist shoppers, streamline ticket management, draft responses, moderate reviews, and identify customers at risk of leaving. The All-in plan includes 10,000 AI conversations each month, then $0.05 per extra conversation, and Reponse is compatible with both English and French, available for installation through the Shopify App Store. This dual-language capability ensures that Shopify merchants can cater to a wider audience effectively.
API Access
Has API
API Access
Has API
Integrations
App Store
Claude
Cursor
Discord
Google Play
Google Sheets
Notion
Shopify
Slack
Telegram
Integrations
App Store
Claude
Cursor
Discord
Google Play
Google Sheets
Notion
Shopify
Slack
Telegram
Pricing Details
$29/month
Free: $0 for 1 active app and 100 replies a month. Indie: $29/month ($24 billed annually) for 4 active apps and 300 replies. Pro: $79/month ($66 annually) for 10 active apps and 2,000 replies. Studio: $299/month ($249 annually) for 30 active apps and 8,000 replies. Enterprise: custom. Plans are priced on replies, not seats, and read-only viewers are free. Extra app slots and reply packs can be added on any paid plan.
Free Trial
Free Version
Pricing Details
$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Reply Argus
Founded
2026
Country
United States
Website
www.replyargus.com
Vendor Details
Company Name
Reponse
Country
France
Website
reponse.ai
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
