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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Introducing the world's pioneering autonomous contact center that delivers continuous, adaptable capacity for every customer interaction through advanced voice AI technology. Address customer concerns over the phone with seamless, lifelike AI-driven dialogues that effectively comprehend customer intent, leading to swift resolutions. Instantly respond to every incoming call and eliminate waiting times with round-the-clock service accessible at any time and from any location. Adjust your customer service capabilities up or down effortlessly without incurring excessive costs, needing to train additional agents, outsourcing, or preparing for seasonal shifts. Significantly lower your customer service expenses by only paying for the services you utilize, avoiding long-term commitments to capacity. Monitor overall customer satisfaction, analyze average handling times, and identify emerging trends such as competitor mentions, product defects, and upselling possibilities, enabling you to enhance your service like never before. This innovative approach not only streamlines processes but also empowers businesses to make data-driven decisions for continuous improvement.

Description

Our AI-powered system simplifies your job by taking care of customer questions, business tasks and connections. Our system allows you to focus on your business while saving time. Try it today and see the power of AI assisted call management! Echowin's AI will answer your business's phone calls so that you and your employees can better utilize their time. Our AI can handle unlimited calls at once, so your business will never miss a potential client. Our AI understands your business, and provides personalized and friendly answers to any questions. You can make better decisions when you are able to see in real-time how your customers interact with your business. Answer questions, gather leads and provide directions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Avaya Aura
ChatGPT
Five9
Google Cloud Platform
Kustomer
NICE CXone Mpower
OpenAI
Salesforce
ServiceNow
Shopify
Talkdesk
Telnyx
Twilio Flex
UJET
Zapier
Zendesk

Integrations

Amazon Connect
Avaya Aura
ChatGPT
Five9
Google Cloud Platform
Kustomer
NICE CXone Mpower
OpenAI
Salesforce
ServiceNow
Shopify
Talkdesk
Telnyx
Twilio Flex
UJET
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$49.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Replicant

Founded

2017

Country

United States

Website

www.replicant.ai/

Vendor Details

Company Name

echowin

Country

United States

Website

echo.win/

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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