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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RepairTRAX is a comprehensive software application designed for online repair shops, functioning as a point-of-sale (POS) system that efficiently generates work orders, repair tickets, and service tickets for various types of repair businesses. This versatile software not only manages all aspects of repair tickets but also keeps track of parts and labor, ensuring streamlined operations. Additionally, it enhances customer service through an automatic messaging feature that allows for real-time updates sent directly to customers via email or text, alleviating the workload on technicians while ensuring clients stay informed throughout the repair process. With RepairTRAX, repair shops can focus on delivering exceptional service while benefiting from a seamless and efficient management system tailored to their needs.

Description

SpudgerHQ is a cloud-based software solution tailored for independent phone repair businesses. It integrates various functionalities, including customer and device management, repair intake and monitoring, point-of-sale transactions, inventory control, purchasing, customer orders, and comprehensive reporting features. Team members can log IMEI or serial numbers, assess device conditions alongside reported problems, add necessary parts or services, designate technicians, and oversee jobs throughout the repair process, including quality assurance, payment processing, and customer pickup. Digital repair agreements facilitate customer review and signatures, ensuring that notes and job statuses are consistently updated. Additionally, the software provides essential tools for inventory management, including receiving stock, conducting stocktakes, managing reserved stock for customer orders, generating receipts, analyzing sales reports, and performing end-of-day closeouts. Designed to accommodate both individual shop owners and repair teams, the Solo and Team plans offer features like staff accounts, role assignments, and technician management, catering to varied business needs. This user-friendly, browser-based platform is optimized for desktops, tablets, and smartphones, and it also offers a 14-day free trial, allowing potential users to explore its capabilities before making a commitment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$30.00/month
Free Trial No 
Free Version No 

Pricing Details

$15/month
Solo is $15/month for one operator or $144/year ($12/month equivalent). Team is $49/month or $468/year ($39/month equivalent). Annual billing saves $36 on Solo and $120 on Team. A 14-day free trial is available; a paid plan is required to continue afterward.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RepairTRAX

Founded

1998

Country

United States

Website

www.repairtrax.com

Vendor Details

Company Name

SpudgerHQ

Founded

2026

Country

Vietnam

Website

spudgerhq.com

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing No 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking No 
Work Order Management Yes 

Work Order

Contract Management Yes 
Customer Database No 
Dispatch Management No 
Inventory Control Yes 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing No 
Scheduling Yes 
Task Management No 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

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