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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RepairAmigo is a self-hosted management solution designed for repair shops specializing in cell phones, computers, game consoles, and various electronics. The software effectively combines repair tickets and customer information with inventory management, cash-only point of sale systems, receipts, reporting capabilities, warranty tracking, and permissions based on user roles. This platform enables shops to manage repairs from the moment a customer drops off their device until they pick it up, while also allowing them to monitor parts and sales, as well as evaluate overall shop performance. An optional feature for Twilio texting is available as part of the vendor's offering. RepairAmigo is designed to operate as a virtual machine within VirtualBox on Windows, Linux, or Intel Mac systems, ensuring flexibility for different shop environments. Staff members can easily access the software via web browsers on any connected device, such as computers, tablets, or smartphones, all while the system is hosted internally to maintain data privacy. The vendor promotes the software as being available at no cost to users, making it an attractive option for small businesses in the repair industry. Overall, RepairAmigo aims to streamline operations and enhance service quality in repair shops.

Description

RepairTRAX is a comprehensive software application designed for online repair shops, functioning as a point-of-sale (POS) system that efficiently generates work orders, repair tickets, and service tickets for various types of repair businesses. This versatile software not only manages all aspects of repair tickets but also keeps track of parts and labor, ensuring streamlined operations. Additionally, it enhances customer service through an automatic messaging feature that allows for real-time updates sent directly to customers via email or text, alleviating the workload on technicians while ensuring clients stay informed throughout the repair process. With RepairTRAX, repair shops can focus on delivering exceptional service while benefiting from a seamless and efficient management system tailored to their needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Twilio Messaging Yes 

Integrations

Twilio Messaging No 

Pricing Details

$0 (Free)
Free to use. Self-hosted in a VirtualBox virtual machine on a shop computer.
Free Trial No 
Free Version Yes 

Pricing Details

$30.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RepairAmigo

Country

United States

Website

repairamigo.com

Vendor Details

Company Name

RepairTRAX

Founded

1998

Country

United States

Website

www.repairtrax.com

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing No 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking No 
Work Order Management Yes 

Work Order

Contract Management Yes 
Customer Database No 
Dispatch Management No 
Inventory Control Yes 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing No 
Scheduling Yes 
Task Management No 

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