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Description

Your business is the subject of global conversations, and it’s essential to understand how this affects your reputation today. Broaden your perspective on reputation: highlight your expertise in managing corporate reputation to enhance executive decision-making. Access comprehensive insights on reputation management all in one convenient location, providing reliable data and metrics. Show the importance of reputation across your entire organization with a detailed reputation profile. Investigate the factors influencing your reputation and global challenges to grasp their role in shaping your corporate image. Break down your reputation into fundamental drivers and related sub-topics to identify what truly influences public perception. Keep an eye on your competitors, whether individually or as an entire industry, to evaluate how their reputation strategies stack up against yours. Create peer groupings to analyze trends in actions and assess your share of voice within the market. Monitor the evolution of your reputation over time to stay ahead of emerging patterns. By understanding these dynamics, you can strategically position your organization for sustained success.

Description

Develop a comprehensive profile for your brand that includes crucial information such as the physical address of your store, a description of the ambiance, your contact information, hours of operation, accepted payment methods, and additional relevant details. Additionally, keep track of and engage with customer feedback and ratings across various platforms from one centralized dashboard, allowing you to swiftly address any concerns and cultivate an impressive reputation. Furthermore, gain insights into how customers discover your business, the search keywords that led them to you, and the actions they took on your profile after finding it, enabling you to enhance your listing for improved visibility and engagement. This proactive approach will not only strengthen your brand's online presence but also foster stronger relationships with your clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Caliber Yes 

Integrations

Caliber No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Polecat

Country

United Kingdom

Website

www.polecat.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/publish/

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives

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