Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RemoteVS is an innovative online sales platform that utilizes co-browsing technology to improve customer engagement by enabling support representatives to navigate web pages alongside customers, thereby providing immediate assistance and facilitating contract signing. The user experience is simple and efficient, as customers can access the service directly through their web browser without any required downloads, quickly connect with a support agent who starts the remote session, and receive real-time visual guidance via video, screen sharing, file sharing, or co-browsing features. Among its notable capabilities are interactive on-screen tools including pointers and drawing utilities for effective annotations, comprehensive file and image sharing options that accommodate formats like PNG, JPEG, JPG, and PDF, a barcode reader that enables swift product information verification, automatic session recording for administrative review, and LiveView, which allows for real-time oversight of support agents' activities and customer service metrics. Additionally, this service aims to streamline the customer support process, ensuring that users feel supported and informed throughout their interactions.
Description
Skippr is a real-time AI assistant that can see, communicate, and interact with software to facilitate the onboarding, activation, and support of users instantly. It integrates seamlessly with a product through just two lines of code, providing each user with a voice agent that responds to inquiries contextually, offers tailored walkthroughs, and performs tasks without necessitating any major system overhauls or data migrations. By continuously scanning the application and its knowledge database, Skippr ensures that its information is always up-to-date, remaining aligned with the latest product developments. During interactive voice and screen sessions, it customizes its approach based on the user's specific needs and objectives, instead of offering a one-size-fits-all experience. With its Click-for-you feature, it can take the reins on the pointer to fill out forms or navigate multi-screen tasks while keeping the user engaged in the process. Additionally, its direct API and MCP integrations enable it to execute functions more swiftly than traditional UI-only agents. Teams have the flexibility to set up various communication methods, such as push-to-talk, voice-only interactions, in-app messaging, guided tutorials, spontaneous support, and on-screen annotations, enhancing overall user engagement and support efficiency. This adaptability makes Skippr an invaluable tool for improving user experiences and increasing operational productivity.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Model Context Protocol (MCP)
No
Skippr Mentor
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$149 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RemoteVS
Country
Republic of Korea
Website
www.remotevs.com
Vendor Details
Company Name
Skippr
Founded
2023
Country
United Kingdom
Website
www.skippr.ai/