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Description
Remark transforms the traditional in-store experience into a digital format by utilizing AI personas trained through genuine expert interactions, allowing them to effectively guide, tailor, and enhance each shopper's journey in real-time. When visitors engage, they interact with context-aware assistants capable of fulfilling requests such as changing sizes, modifying shipping addresses, or recommending related products directly on the website, thereby reducing friction and minimizing support queries. Each interaction contributes to a continually expanding knowledge base that enables personalized adjustments to on-site content, including titles, descriptions, and specifications, all informed by factors like conversion rates, search terms, UTM tags, user browsing patterns, and geographic location. Additionally, dynamic blog posts present expert insights as content ready for publication, while seamless integrations allow for immediate actions regarding orders, inventory management, CRM, and other relevant systems. The platform also includes robust enterprise-level features that allow for customization of data retention, redaction, and encryption policies, as well as ensuring detailed role-based access control and maintaining secure, unalterable audit trails. This comprehensive approach not only enhances user experience but also ensures that data is meticulously managed and protected at every stage.
Description
ViSenze is the world's smartest product discovery platform. Retailers like ASOS, H&M, Rakuten, Zalora, Meesho, DFS, and EyeBuyDirect trust ViSenze to power their product discovery.
ViSenze processes over a billion queries a month from retailers, supporting them in-store and on ecommerce sites. Use cases range from enhanced search, product tagging, smart recommendations and merchandising analytics.
ViSenze’s automated AI platform empowers retail merchants to increase revenue by delivering exceptional experiences that make it easier for shoppers to discover products.
Gartner Hype Cycle for Retail Technologies 2021
CB Insights Retail Technology 100
Top AI Companies 2022
Leading Product Recommendation Vendor 2022
API Access
Has API
No
API Access
Has API
Yes
Integrations
BigCommerce
Yes
Magento
Yes
Salesforce Agentforce Commerce
Yes
Shopify
Yes
WooCommerce
Yes
Adobe Commerce
No
Intercom
Yes
Klaviyo
Yes
Loop Returns
Yes
NetSuite
Yes
Integrations
BigCommerce
Yes
Magento
Yes
Salesforce Agentforce Commerce
Yes
Shopify
Yes
WooCommerce
Yes
Adobe Commerce
Yes
Intercom
No
Klaviyo
No
Loop Returns
No
NetSuite
No
Pricing Details
$2,700 per month
Free Trial
No
Free Version
No
Pricing Details
Contact ViSenze for pricing details.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Remark
Country
United States
Website
www.withremark.com
Vendor Details
Company Name
ViSenze
Founded
2012
Country
Singapore
Website
www.visenze.com
Product Features
eCommerce Personalization
A/B Testing
No
Abandoned Cart Email
No
Dynamic Pricing
No
Offers & Discounts Notifications
No
Personalized Site Navigation
No
Product Recommendations
No
Reporting / Analytics
No
Social Insights
No
Product Features
Visual Search
Barcode Recognition
No
Catalog Management
Yes
Customer Activity Tracking
No
Filtering
No
IP Protection
No
Image Tagging
Yes
Mobile App
Yes
Optical Character Recognition
No
Product Recommendations
Yes
Product Search
Yes
Reverse Image Search
Yes
Video Search
Yes
