Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ReliaTerm, ReliaScan, and Co-Pilot collectively form a comprehensive messaging and reminder system, while the Dash "Owners report" provides crucial insights into point-of-sale transactions and customer relationship management. Additionally, the suite includes inventory control tools, product and pricing management, as well as detailed reporting on aged inventory and purchasing activities. It also facilitates barcode labeling and serial number tracking, enabling users to scan products upon receipt and during checkout. Essential reports such as transfers and moves needed, commissions, spiffs, and electronic submissions for ESC tracking help streamline operations. Moreover, it generates cash-out journals, accounts receivable aging statements, and customer deposit reports. The system effectively manages delivery dispatch and scheduling alongside various commission and inventory reports, including A/R and sales tax documents. Integration with general ledger and QuickBooks ensures seamless financial management, while drill-down reporting tools and export options to Excel enhance data analysis. Furthermore, its search functionality using Control-F and the vendor instant rebate program tracking contribute to a well-rounded operational efficiency. Overall, this robust system is designed to meet diverse business needs effectively.
Description
The system sends notifications to drivers for pickups and provides options for delivery credits. It also allows drivers to log customer payments for deliveries that aren't handled through electronic funds transfer. With the use of a handheld scanner, it ensures quick and thorough validation of deliveries. Users can scan barcodes with both built-in and Bluetooth-enabled scanners and cameras. Additionally, it supports general ledger exports compatible with various accounting software. The integration of this system has been proven to enable quick, seamless deployment and operation. This has led to a decrease in human error, which ultimately enhances profitability through better inventory management and reduced labor expenses. Users have access to a portal that allows for the viewing, editing, and approval of orders before they are submitted. Moreover, it automatically generates orders based on sales data, inventory levels, and product demand. There's also a significant reduction in the risks associated with sending crucial information via email or FTP. Overall, transaction speed, accuracy, and visibility have improved, resulting in cost efficiencies and heightened customer trust and satisfaction. Consequently, this system provides businesses with a robust tool for enhancing operational efficiency and customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$20 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Reliable Softworks
Founded
2007
Country
United States
Website
www.reliablesoftworks.com/reliaserve/
Vendor Details
Company Name
Tiva Software
Founded
2002
Country
United States
Website
www.tivasoftware.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
No
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Order Entry
Back Order Management
No
Customer Database
No
Inventory Management
No
Order Fulfillment
No
Order Management
No
Real Time Order Entry
No
Remote Order Entry
No
Shipping Management
No
Warehouse Management
No