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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Boost your small business revenue and cultivate customer connections by understanding their true desires with Reldesk. This intuitive, cloud-based sales and relationship management system is specifically tailored for small enterprises. Rather than struggling with cumbersome spreadsheets or complex, costly CRM systems, Reldesk emphasizes the importance of fostering and sustaining business relationships. By swiftly tagging and categorizing your contacts, you can effortlessly sift through the opportunities and connections you wish to pursue, offering enhanced visibility into your sales pipeline. This leads to quicker sales and improved performance. With your sales and contact information stored in the cloud, you and your team can stay aligned at all times, whether you're in the parking lot just moments before a meeting or accessing information from your device during a Zoom call. This level of accessibility ensures that everyone is always informed and ready to engage.

Description

Every interaction with customers holds significant importance in fostering relationships and enhancing their overall experience. Xima’s Cloud Contact Center offers an intuitive solution tailored for small to medium enterprises, empowering teams to impress clients while delivering comprehensive data analytics to enhance business performance. Streamline routine processes, simplify operations, and boost efficiency by integrating all your tools and communication channels into one cohesive interface. Establish an easy route for customers to find the information they seek without delay. Focus more on assisting your clients rather than managing complicated technology. Gain command over your data to optimize productivity levels. Additionally, refine employee scheduling and uncover customer behavior patterns through either standard or custom insight reports that are industry-leading. This transformation not only enhances operational efficiency but also elevates the customer service experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CallFinder
Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Keap
Microsoft Dynamics 365
Microsoft Teams
NetSuite
Pipedrive
Salesforce
Sugar Sell

Integrations

CallFinder
Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Keap
Microsoft Dynamics 365
Microsoft Teams
NetSuite
Pipedrive
Salesforce
Sugar Sell

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Reldesk

Founded

2018

Country

United Kingdom

Website

www.reldesk.com

Vendor Details

Company Name

Xima

Country

United States

Website

www.ximasoftware.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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