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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.

Description

Relay is an innovative delivery network that leverages technology to enhance and expand the e-commerce capabilities of businesses. Our delivery model prioritizes efficiency, scalability, and user-friendliness to meet modern demands. Featuring an API-driven technology platform specifically designed for e-commerce, Relay maximizes efficiency through a data-centric strategy. Retailers can track their parcels in real-time from beginning to end, utilizing live-tracking, optimized routing features, and interactive performance dashboards. Explore testimonials from industry leaders who collaborate with Relay, showcasing how they tap into our top-tier delivery network to achieve significant outcomes. With expertise in next-day delivery, competitive pricing, and a commitment to sustainability, Relay is dedicated to helping you grow your business while ensuring customer satisfaction. Together, we can build a successful future for your e-commerce operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com
Eloqua
Hemi
Marketo
Salesforce
Salesforce Service Cloud
WorkMarket

Integrations

Desktop.com
Eloqua
Hemi
Marketo
Salesforce
Salesforce Service Cloud
WorkMarket

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Relay Network

Founded

2010

Country

United States

Website

www.relaynetwork.com

Vendor Details

Company Name

Relay Technologies

Founded

2022

Country

United Kingdom

Website

relaytech.co

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

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