Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our platform for comparative text analysis, rooted in a commitment to online child safety, helps unlock significant business insights from your existing text data. Relative Insight’s innovative technology empowers marketing professionals and brand experts to enhance the value derived from their text resources. By employing a comparative methodology, we facilitate the rapid generation of in-depth audience insights at scale, enriching your qualitative analysis with a level of sophistication and rigor. With these unique marketing insights, brands have the potential to refine their communications, optimize brand positioning, and create more impactful campaigns. Our platform streamlines the process of interpreting and leveraging unstructured data, significantly cutting down your analysis time. Additionally, this methodology is applicable to a variety of primary research formats, including interviews, focus groups, and videos, revealing the wealth of data you may not even realize you have. Relative Insight also allows for direct comparisons of your brand messaging with that of your competitors, ensuring you remain competitive in your market. By exploring these insights, brands can better connect with their audiences and drive engagement.

Description

Previously, our method for examining qualitative data was highly labor-intensive and consumed a significant amount of time. Now, thanks to their AI technology, we can effortlessly pinpoint critical insights. We move past simple sentiment analysis by providing a comprehensive weekly report that highlights the most significant compliments, complaints, questions, and requests, organized by volume and urgency. Each identified theme not only tracks fluctuations over time but also includes a detailed summary, urgency score, relevant product sub-themes, user profiles, and additional insights. This versatile tool can be applied to various sources, such as sales call transcripts, customer support inquiries, market research, employee feedback, and beyond. Our platform accommodates unlimited users and integrations at every pricing level, ensuring accessibility for companies of all sizes. To get started, you only need a minimum of 500 data points. Each report section delivers insights about the individuals engaging in those discussions, ensuring a tailored approach. The AI leverages customer attributes and metadata to perform in-depth analyses and offer recommendations based on elements like NPS scores, customer classifications, geographical regions, and more, mirroring the analytical capabilities of a human expert. Ultimately, this transformation not only streamlines our processes but also enriches our understanding of customer feedback in a way that was previously unattainable.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Delighted No 
Front No 
GPT-4 No 
Intercom No 
Nekton.ai No 
Pendo No 
Salesforce No 
SurveyMonkey No 
Typeform No 
Zapier No 
Zendesk No 

Integrations

Delighted Yes 
Front Yes 
GPT-4 Yes 
Intercom Yes 
Nekton.ai Yes 
Pendo Yes 
Salesforce Yes 
SurveyMonkey Yes 
Typeform Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$600 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Relative Insight

Country

United Kingdom

Website

relativeinsight.com

Vendor Details

Company Name

Viable

Founded

2020

Country

United States

Website

www.askviable.com

Product Features

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Qualitative Data Analysis

Annotations No 
Collaboration No 
Data Visualization No 
Media Analytics No 
Mixed Methods Research No 
Multi-Language No 
Qualitative Comparative Analysis No 
Quantitative Content Analysis No 
Sentiment Analysis No 
Statistical Analysis No 
Text Analytics No 
User Research Analysis No 

Text Mining

Boolean Queries No 
Document Filtering No 
Graphical Data Presentation No 
Language Detection No 
Predictive Modeling No 
Sentiment Analysis No 
Summarization No 
Tagging No 
Taxonomy Classification No 
Text Analysis No 
Topic Clustering No 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Qualitative Data Analysis

Annotations No 
Collaboration No 
Data Visualization No 
Media Analytics No 
Mixed Methods Research No 
Multi-Language No 
Qualitative Comparative Analysis No 
Quantitative Content Analysis No 
Sentiment Analysis No 
Statistical Analysis No 
Text Analytics No 
User Research Analysis No 

Alternatives

Semantria Reviews

Semantria

Lexalytics
Semantria Reviews

Semantria

Lexalytics
Quala Reviews

Quala

ReliCheck