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features
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support

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Description

Reflexion CAFM serves as a robust platform for managing facilities and maintenance, allowing organizations to oversee assets, maintenance tasks, service requests, and field personnel seamlessly from a unified system. This platform enhances efficiency by automating both reactive maintenance and planned preventive maintenance processes, streamlining the creation, scheduling, tracking, and completion of work orders. Additionally, it features a centralized asset register that includes lifecycle data, service history, and financial analytics aimed at optimizing asset performance and increasing their lifespan. With a dedicated help desk, Reflexion manages service requests across various channels, equipped with automated monitoring of service level agreements, escalation processes, and timely notifications. The inclusion of a mobile application with offline functionality empowers technicians to access work orders, document site conditions with photos, update their progress, and finalize tasks directly on location. Furthermore, the platform offers real-time dashboards and reporting tools that enhance operational transparency and provide valuable insights, ultimately facilitating more informed decision-making for organizations. This comprehensive approach ensures that all aspects of facility and maintenance management are effectively integrated, supporting overall operational excellence.

Description

Optimize your building operations using Tikkit by Gridium, a Computerized Maintenance Management System (CMMS) designed for commercial real estate and facilities management. Tikkit empowers building managers to effectively manage the overwhelming influx of tenant requests, scheduled vendor visits, and preventive maintenance notifications by integrating work orders, a tenant support center, and vendor management features into a single cohesive platform. This comprehensive solution not only enhances operational efficiency but also improves tenant satisfaction by ensuring timely responses to their needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$50000
Free Trial No 
Free Version No 

Pricing Details

$79.00/month/user
Staff user - from $59 per staff user per month
Building - from $125 per building per month
Custom porfolio - price on request
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lattice Software Solutions LLC

Founded

1994

Country

United Arab Emirates

Website

latticegulf.com

Vendor Details

Company Name

Gridium

Founded

2011

Country

United States

Website

gridium.com

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control No 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling Yes 
Schools Yes 
Space Planning Yes 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management Yes 

Product Features

Building Maintenance

Asset Tracking No 
Commercial Properties Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Management Yes 
Job Costing No 
Job Management Yes 
Maintenance Scheduling Yes 
Residential Properties Yes 
Routing Yes 
Scheduling Yes 
Work Order Management Yes 

Facility Management

Asset Management No 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management Yes 
Inspection Management No 
Inventory Control No 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning No 
Vendor Management Yes 
Visitor Management No 
Work Order Management Yes 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

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