Average Ratings 0 Ratings
Average Ratings 1,884 Ratings
Description
Refiner is a customer satisfaction tool that was specifically designed for SaaS, eCommerce, and Membership sites. Our simple and elegant survey widgets allow you to ask your customers any question they may have while they use your product. They will be able to do it on their own brand and at the right time. Refiner seamlessly integrates with your existing marketing and sales strategies. Our integrations make it possible to seamlessly sync survey results to the tools that you already use in real-time. Your CRM, email marketing automation platform or Excel. Refiner allows you to get to know your users, their needs and how you can help them reach their goals. Get started today for free and increase conversions and retention rates by obtaining better customer data.
Description
SurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys.
You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative.
Drag and drop is all you need to create questionnaires.
It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement.
SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
X (Twitter)
Yes
Asana
Yes
Gmail
Yes
Google Analytics
Yes
Google Calendar
Yes
Google Forms
Yes
Google Sheets
Yes
Instagram
Yes
KonnectzIT
No
Integrations
Salesforce
Yes
X (Twitter)
Yes
Asana
No
Gmail
No
Google Analytics
No
Google Calendar
No
Google Forms
No
Google Sheets
No
Instagram
No
KonnectzIT
Yes
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$19.00 per user per month
We offer a forever free plan known as Starter. In other words; You don't need to pay to use our services :) You can register for free, today!
However, If you ever should need to use our paid plans, for your convenience, we offer both monthly and yearly paid plans.
Monthly Plans:
Pro, $19/month
Business, $39/month
Legendary, $89/month
With the monthly plans you can upgrade and downgrade the same month, this way only paying for one month. No need to commit to more than one month if you should decide one month is enough.
Yearly Plans (plus, save more than 25% with yearly):
Pro, $15/month billed annually at $170
Business, $25/month billed annually at $300
Legendary, $65/month billed annually at $780
However, If you ever should need to use our paid plans, for your convenience, we offer both monthly and yearly paid plans.
Monthly Plans:
Pro, $19/month
Business, $39/month
Legendary, $89/month
With the monthly plans you can upgrade and downgrade the same month, this way only paying for one month. No need to commit to more than one month if you should decide one month is enough.
Yearly Plans (plus, save more than 25% with yearly):
Pro, $15/month billed annually at $170
Business, $25/month billed annually at $300
Legendary, $65/month billed annually at $780
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Refiner
Country
France
Website
refiner.io
Vendor Details
Company Name
SurveyLegend
Founded
2010
Country
Sweden
Website
www.surveylegend.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Online Form Builders
Artificial Intelligence
Yes
Assign Roles / Permissions
No
Collaboration Tools
Yes
Conversational Forms
No
Data Tables
Yes
Drag & Drop / No Code
Yes
Export to PDF
Yes
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
Yes
Offline Forms
No
Pre-made Templates
Yes
Quizzes / Questionnaires
No
Reporting / Data Visualization
Yes
Signup Forms
Yes
Surveys
Yes
Polling
Data Analysis Tools
Yes
Email Distribution
Yes
Feedback Collection
Yes
Live Results Tracking
Yes
Multiple Question Types
Yes
Online Polling
Yes
Phone Polling
Yes
Presentation Tools
Yes
Q & A
Yes
SMS Polling
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
Yes
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
