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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

This is why the content we gather holds significant power. When your customers post images, share their experiences, or leave feedback about your brand, your audience pays attention. Dull content remains dull regardless of its source. The content from Reevoo is engaging and convincing because it is authentic. This authenticity transforms your customer interactions into points of trust. Unlike generic software solutions that yield generic outcomes, Reevoo aligns its objectives with yours, concentrating on enhancing your return on investment. Trust is crucial for a successful content strategy, which is why we have designed our pricing to be both fair and transparent. The cost you incur is determined by the volume of content we acquire and its effectiveness for your business. Brands create impressive products, yet when seeking genuine insights, people turn to their friends or even a helpful stranger through Reevoo. By leveraging real voices, we provide a platform that fosters genuine connections and credibility.

Description

Experience the essence of your brand by consistently gathering feedback at crucial touchpoints, whether online or offline. Cultivating a customer-focused environment becomes achievable through the actionable insights derived from this feedback data. By actively managing feedback and creating marketable content, you can significantly influence the overall reputation of your organization. Transactional feedback occurs when you solicit opinions from individuals—such as customers, suppliers, or agents—following their interactions with your business. This feedback can be collected at various touchpoints, including but not limited to purchase orders, claims, product deliveries, check-outs, service technician visits, and more. Each piece of feedback is linked to someone who has genuinely engaged with your organization, adding authenticity and value to the insights gathered. A key advantage of transactional feedback lies in its capacity to capture opinions at the moment they shift. Since perceptions of your organization typically evolve due to specific triggers, individuals are more inclined to alter their views. By understanding these changes, you can better align your strategies with customer expectations and enhance your overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fresh Relevance Yes 
Pure360 Yes 
Remarkable Commerce Yes 

Integrations

Fresh Relevance No 
Pure360 No 
Remarkable Commerce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Reevoo

Founded

2005

Country

United Kingdom

Website

www.reevoo.com

Vendor Details

Company Name

eTrusted

Country

Germany

Website

enterprise.etrusted.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives