Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Prepare to embark on a transformative journey in the realm of Industrial IoT! Enhance your organization's efficiency, sustainability, quality, and safety by leveraging real-time actionable insights. Effortlessly and without vendor restrictions, gather energy and operational data from a multitude of sources. By employing object-oriented data models in NoSQL data management frameworks, you can achieve significantly improved performance for time-series data storage. Oversee, configure, and manage vast networks of sensors and gateways in the field, while automating rules and monitoring sensor health. Harness powerful cloud-based analytical tools to operationalize your data, converting it into valuable insights. You can either create your own applications or select from numerous pre-built energy solutions tailored to your organization's unique requirements. Moreover, a virtual energy management service empowers you to make timely decisions, leading to optimal actions that maximize your value proposition. This new approach not only streamlines processes but also fosters a culture of innovation and adaptability within your enterprise.
Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
API Access
Has API
No
API Access
Has API
No
Integrations
CloudHub
No
Salesforce
No
Salesforce Data 360
No
Slack
No
Tableau
No
Integrations
CloudHub
Yes
Salesforce
Yes
Salesforce Data 360
Yes
Slack
Yes
Tableau
Yes
Pricing Details
$9 per month
Free Trial
No
Free Version
No
Pricing Details
$275 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Reengen
Country
Turkey
Website
www.reengen.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/
Product Features
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No