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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Prepare to embark on a transformative journey in the realm of Industrial IoT! Enhance your organization's efficiency, sustainability, quality, and safety by leveraging real-time actionable insights. Effortlessly and without vendor restrictions, gather energy and operational data from a multitude of sources. By employing object-oriented data models in NoSQL data management frameworks, you can achieve significantly improved performance for time-series data storage. Oversee, configure, and manage vast networks of sensors and gateways in the field, while automating rules and monitoring sensor health. Harness powerful cloud-based analytical tools to operationalize your data, converting it into valuable insights. You can either create your own applications or select from numerous pre-built energy solutions tailored to your organization's unique requirements. Moreover, a virtual energy management service empowers you to make timely decisions, leading to optimal actions that maximize your value proposition. This new approach not only streamlines processes but also fosters a culture of innovation and adaptability within your enterprise.

Description

Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CloudHub No 
Salesforce No 
Salesforce Data 360 No 
Slack No 
Tableau No 

Integrations

CloudHub Yes 
Salesforce Yes 
Salesforce Data 360 Yes 
Slack Yes 
Tableau Yes 

Pricing Details

$9 per month
Free Trial No 
Free Version No 

Pricing Details

$275 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Reengen

Country

Turkey

Website

www.reengen.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/energy-utilities/cloud/

Product Features

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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