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Description
Redpen simplifies bug and feedback reporting. It helps product and services teams by automatically capturing details, making it easy to quickly address feedback.
Redpen For Developers
Empower product teams with the ability to submit visual feedback, including rich context automatically captured, directly into issue tracker systems. It reduces development costs and increases feature velocity and efficiency.
Redpen for Service
Users can submit feedback and problems without any friction. Incorporate user feedback and drive continuous improvements to the product for a better experience. Reduce support costs and increase customer satisfaction.
Top Features
Visually Capture Issues when Screen Recording or Screenshots
Automatically Capture Advanced Diagnostics
Built In Diagnostic Viewer
Seamless integration with your issue tracking and service desk systems (Jira Azure HubSpot GitHub and others)
Auto-Fill Templates
Description
Creativity is a fantastic endeavor, but navigating through creative feedback can be quite challenging. Capture the straightforward feedback necessary to efficiently advance your video projects. When client feedback is chaotic, it can hinder your entire production process. Screenlight offers a comprehensive solution for this issue. By uploading your work and sharing it, you can easily obtain the precise feedback required to successfully complete your creative projects. Furthermore, you can customize permissions and feedback options (such as view only or view and comment) for various stakeholders in each project, enhancing collaboration. Screenlight is capable of handling all types of files—video, audio, images, and more—ensuring your clients can view their content seamlessly, even on older browsers. Say goodbye to vague feedback and the hassle of endless email threads; every client remark is automatically time-stamped, and threaded commenting keeps discussions organized in one centralized location. Additionally, enhance your brand image by uploading your logo and company colors, allowing Screenlight to function as a refined review platform tailored specifically for your clients. This way, not only do you streamline your feedback process, but you also present a professional front, reinforcing your commitment to quality and organization.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ajmera Infotech
Founded
2012
Country
United States
Website
www.redpen.ai/
Vendor Details
Company Name
Screenlight
Founded
2008
Country
Canada
Website
www.screenlight.tv
Product Features
Product Features
Video
Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming
Video CMS
Editing Tools
Encoding / Transcoding
Live Streaming
Organization / Categorization
Tagging / Metadata
Video Sharing
Video Storage
Video Review & Collaboration
Activity Notifications
Annotations
Client Portal
Communication Tools
Customizable Branding / White Label
For Agencies
One-Click Approvals
Roles / Permissions / Groups
Side-to-Side Comparisons
Stages
Threaded Comments
Version Control
Video Editing
Workflow Management