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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Leaders in Patient Acquisition and Patient Retention. Integrating with your EMR will modernize your patient experience. We will automate and streamline communication from your front staff. With effective SEO and patient recall, you can attract more patients. With complete transparency on ROI, you can evaluate the performance of your marketing efforts. Automated reminders for consultation appointments via email, phone, and text. Tracking marketing revenue and costs of the practice website and its marketing channels. All key performance indicators, leads, and purchased appointments related to rankings, SEO factors, and traffic types are tracked.

Description

The Patient Experience Platform serves as a targeted survey tool tailored to specific specialties, enabling practices to gather feedback directly from patients and offering trustworthy insights regarding their experiences. By presenting this information on an easy-to-use dashboard, it allows practices to gain a comprehensive understanding of their operations from the viewpoint of their patients. These valuable insights empower practices to enhance their performance, boost patient loyalty, and ultimately increase revenue. This five-star reputation management tool also promotes transparency regarding the quality of care provided by your team, assisting in converting website visitors into actual patients. Additionally, it includes free-text comments that enrich the feedback received, providing further context and nuance to patient opinions. With real-time, actionable metrics, practices can swiftly implement changes based on insights gained. The platform also offers benchmarking by location and physician, measuring the performance of physicians and office staff alike. Overall, it significantly enhances your value proposition, which can be a critical factor in negotiations with payers while simultaneously fostering a culture of continuous improvement. In doing so, it not only elevates patient satisfaction but also strengthens the overall quality of care delivered.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
Azalea EHR Yes 
Dolphin Management Yes 
DrChrono Yes 
Medisoft Yes 
Meditab IMS Yes 
MicroMD EMR Yes 
Mindbody Yes 
ModMed Yes 
NexTech Patient Portal Yes 
NextGen Healthcare EHR Yes 
Nextech Yes 
QuickBooks Online Yes 
Stage 4 MD Yes 
Symplast Yes 
Veradigm Practice Management Yes 
athenaClinicals Yes 

Integrations

AdvancedMD No 
Azalea EHR No 
Dolphin Management No 
DrChrono No 
Medisoft No 
Meditab IMS No 
MicroMD EMR No 
Mindbody No 
ModMed No 
NexTech Patient Portal No 
NextGen Healthcare EHR No 
Nextech No 
QuickBooks Online No 
Stage 4 MD No 
Symplast No 
Veradigm Practice Management No 
athenaClinicals No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Red Spot Interactive

Founded

2010

Country

Florida

Website

www.redspotinteractive.com

Vendor Details

Company Name

SE Healthcare

Country

United States

Website

www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Website Optimization Tools

Competitor Analysis No 
Content Management No 
Keyword Research Tools No 
Link Management No 
Performance Metrics No 
Problem Area Alerts No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Alternatives

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