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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CS Minder stands out as the flagship convenience store software from Red River Software. It is crafted to instill confidence in management regarding their operations while also focusing on profit maximization, making it the preferred choice for convenience stores nationwide. With the integration of Triple E Technologies into Red River Software, our offerings have expanded to encompass fee-free payment processing, unattended fueling solutions, and user-friendly point of sale systems, among other features. Enhance your brand visibility and drive sales with our innovative Pioneer Card Processor. This tool integrates flawlessly with the Vanguard Point of Sale system, enabling you to efficiently manage customer accounts and process fee-free payments across all your locations. Additionally, our comprehensive solutions are designed to adapt to the evolving needs of the convenience store industry, ensuring that our clients remain competitive and successful.

Description

trustMinder is an innovative, cloud-based platform designed to capture the Voice of the Customer, enabling brands and governmental agencies to assess their customer experience effectively. Trust, a critical component of customer retention, is something that cannot be overlooked; when customers lose trust, they often seek alternatives. With trustMinder, you can actively monitor and nurture that trust, ensuring you stay attuned to the customer experience around the clock. By employing advanced techniques to gather and analyze feedback, trustMinder transforms conventional surveys into powerful insights that can drive business decisions. You can gather feedback across multiple channels, converting it into practical strategies. Through the utilization of real-time text analytics and machine learning, you are empowered to swiftly uncover the reasons behind your customer experience scores. Additionally, you can generate dynamic reports that not only illustrate customer experience metrics but also correlate them with business activities and operational data. This allows you to detect customer concerns immediately and address them without delay, fostering a more responsive relationship with your audience. Ultimately, trustMinder enables you to build a stronger connection with your customers by prioritizing their trust and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Red River Software

Country

United States

Website

redriversoftware.com/c-stores/

Vendor Details

Company Name

trustMinder

Website

trust-minder.com

Product Features

Convenience Store

Deli / Restaurant Management No 
Employee Management No 
Fuel Management No 
Fuel POS No 
Grocery POS No 
Inventory Management No 
Lottery Management No 
Loyalty Program No 
Multi-Store No 
Price Book No 
Retail Management No 
Single Store No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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