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features
design
support

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Description

Recupra effectively bridges the revenue shortfalls that a front desk may overlook, addressing issues such as unfilled appointment slots, no-shows, and patients who have fallen out of treatment. The platform employs a series of specialized AI agents, each dedicated to a specific task. The Reminder Agent is tasked with verifying upcoming appointments and rescheduling them during calls. The Waitlist Agent identifies cancellations and reaches out to patients on the waitlist until the appointment is filled. The No-Show Agent contacts patients who failed to attend their appointments and assists in rebooking them. Meanwhile, the Reactivation Agent focuses on engaging patients who have not visited in a while. Additional agents are in place to manage intake, conduct follow-ups, and address routine administrative inquiries. Each agent integrates seamlessly with the clinic's existing Electronic Health Records (EHR), ensuring that all bookings are accurately reflected in the official calendar and that patient charts remain up-to-date. These agents communicate in a natural manner over the phone, adeptly handle objections, and transfer calls to human staff as needed for more complex interactions. Furthermore, Recupra adheres to HIPAA regulations and is willing to sign a Business Associate Agreement to ensure compliance. The pricing structure is based on outcomes, meaning clinics only incur costs when an agent successfully generates a booking, secures a confirmation, or recovers a missed visit, making it a cost-effective solution for healthcare providers. This innovative approach not only enhances operational efficiency but also significantly improves patient engagement and retention.

Description

TurnUp World serves as an AI-enhanced assistant for front desk operations, aimed at maintaining full, predictable, and efficient appointment schedules in dental and medical practices by minimizing no-shows and automating various administrative functions. Leveraging artificial intelligence, it assesses patient behaviors to pinpoint appointments that are likely to be missed, subsequently dispatching tailored reminders and confirmations to help avert no-shows proactively. In instances where patients cancel or do not show up, TurnUp quickly fills the vacant slots through a live waiting list, eliminating the need for manual management and allowing practices to optimize chair usage while reducing downtime. Additionally, it integrates flawlessly with current practice management systems, ensuring that established workflows remain unchanged, while automating patient communication via SMS, email, or virtual assistant interactions around the clock. Moreover, TurnUp provides up-to-date dashboards, analytics, and insights that monitor no-show patterns, contrast filled appointments with those lost, and evaluate performance metrics, offering practices a comprehensive overview of their scheduling efficiency. This innovative solution is transforming the way dental and medical offices manage their appointments, ultimately leading to enhanced patient satisfaction and increased revenue for practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
Android No 
Dentally No 
DrChrono Yes 
Healthie Yes 
Jane Yes 
Tebra Yes 
athenaOne Yes 

Integrations

AdvancedMD No 
Android Yes 
Dentally Yes 
DrChrono No 
Healthie No 
Jane No 
Tebra No 
athenaOne No 

Pricing Details

$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Puppeteer AI

Founded

2023

Country

United States

Website

recupra.com

Vendor Details

Company Name

TurnUp World

Founded

2021

Country

Belgium

Website

www.turnup.world/

Product Features

Product Features

Dental

Appointment Management No 
Appointment Reminders No 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing No 
Patient Records Management No 
Treatment Planning No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

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