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ease
features
design
support

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Description

Recupra effectively bridges the revenue shortfalls that a front desk may overlook, addressing issues such as unfilled appointment slots, no-shows, and patients who have fallen out of treatment. The platform employs a series of specialized AI agents, each dedicated to a specific task. The Reminder Agent is tasked with verifying upcoming appointments and rescheduling them during calls. The Waitlist Agent identifies cancellations and reaches out to patients on the waitlist until the appointment is filled. The No-Show Agent contacts patients who failed to attend their appointments and assists in rebooking them. Meanwhile, the Reactivation Agent focuses on engaging patients who have not visited in a while. Additional agents are in place to manage intake, conduct follow-ups, and address routine administrative inquiries. Each agent integrates seamlessly with the clinic's existing Electronic Health Records (EHR), ensuring that all bookings are accurately reflected in the official calendar and that patient charts remain up-to-date. These agents communicate in a natural manner over the phone, adeptly handle objections, and transfer calls to human staff as needed for more complex interactions. Furthermore, Recupra adheres to HIPAA regulations and is willing to sign a Business Associate Agreement to ensure compliance. The pricing structure is based on outcomes, meaning clinics only incur costs when an agent successfully generates a booking, secures a confirmation, or recovers a missed visit, making it a cost-effective solution for healthcare providers. This innovative approach not only enhances operational efficiency but also significantly improves patient engagement and retention.

Description

Operating System Leverage in Electronic Records, known as OSLER, serves as a fully digital AI staff member, functioning with the ability to view screens and operate a mouse and keyboard just as a human would. Our objective is to significantly reduce human error within the medical field by facilitating collaboration between clinicians and AI technology. OSLER, our AI co-pilot, stands as the first entirely digital member of the healthcare team globally. Developed by healthcare professionals for their peers, OSLER is meticulously crafted to prioritize patient confidentiality. It boasts robust cybersecurity measures, having achieved CyberEssentials certification and adherence to HIPAA, DTAC, GDPR, DPST, and is in the process of obtaining ISO27001 compliance. This AI agent possesses equivalent capabilities to a human user, allowing it to manage any electronic health record (EHR) and various other applications, including PACS, on your computer without requiring special integrations. By seamlessly automating and enhancing clinical AI within any workflow, regardless of its complexity or the number of systems involved, OSLER aims to restore a human touch to healthcare in a manner that is secure, private, and compliant with all necessary regulations. In essence, OSLER redefines the role of technology in healthcare, ensuring that patient care remains the top priority while leveraging advanced AI solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
DrChrono Yes 
Healthie Yes 
Jane Yes 
Tebra Yes 
athenaOne Yes 

Integrations

AdvancedMD No 
DrChrono No 
Healthie No 
Jane No 
Tebra No 
athenaOne No 

Pricing Details

$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Puppeteer AI

Founded

2023

Country

United States

Website

recupra.com

Vendor Details

Company Name

TORTUS

Country

United Kingdom

Website

tortus.ai/

Product Features

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