Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We transform your interactions with customers and documentation into insightful data that enhances both performance and organizational culture. Our state-of-the-art technology marries human-like intelligence with automated capabilities, allowing us to effectively assist with compliance, customer service, risk assessment, and large-scale sales operations. Every day, organizations that must adhere to regulations communicate with their clients through various channels. These exchanges yield a rich repository of information that can significantly enhance customer experience, mitigate risks, facilitate training, and boost sales. Yet, the sheer volume of data to analyze often makes this an overwhelming task. Our tailored analytics and automation solutions systematically process this information, leveraging both human-like intelligence and machine-driven efficiency. Our tools not only aid in daily oversight but are also invaluable for retrospective business analysis, providing critical insights that propel performance, enrich culture, and strengthen risk management strategies. Ultimately, we empower organizations to make informed decisions based on detailed analysis of their customer interactions.
Description
Talvala is an innovative company specializing in speech analytics. By leveraging Baidu's Deep Speech technology alongside advanced machine learning, we focus on compliance surveillance and enhancing human/machine interfaces.
We create tailored speech monitoring applications and HMIs for diverse clientele, as we see a significant opportunity for voice-driven interfaces in today's tech landscape. Our flagship product, Talvala Surveillance, integrates a sophisticated speech-to-text transcription engine with alert generation to provide a groundbreaking dual-function surveillance and speech analytics solution. Furthermore, our research and development team is dedicated to crafting bespoke human/machine interfaces, particularly for clients in robotics and the Internet of Things, who aim to utilize human voice as a primary input method. Through our innovation, we aim to redefine interactions between humans and machines.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$30000.00/year
Pricing includes unlimited speech to text conversion and 24h support.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Recordsure
Founded
2012
Country
United Kingdom
Website
recordsure.com
Vendor Details
Company Name
talvala
Founded
2017
Country
Hong Kong
Website
talvala.com
Product Features
Speech Analytics
Automatic Transcription
No
Call Center Management
No
Call Recording
No
Customer Experience Management
No
Data Security
No
Natural Language Processing
No
Predictive Analytics
No
Self-Service Search
No
Sentiment Analysis
No
Surveys & Feedback
No
Product Features
Speech Analytics
Automatic Transcription
No
Call Center Management
No
Call Recording
No
Customer Experience Management
No
Data Security
No
Natural Language Processing
No
Predictive Analytics
No
Self-Service Search
No
Sentiment Analysis
No
Surveys & Feedback
No