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Description

We transform your interactions with customers and documentation into insightful data that enhances both performance and organizational culture. Our state-of-the-art technology marries human-like intelligence with automated capabilities, allowing us to effectively assist with compliance, customer service, risk assessment, and large-scale sales operations. Every day, organizations that must adhere to regulations communicate with their clients through various channels. These exchanges yield a rich repository of information that can significantly enhance customer experience, mitigate risks, facilitate training, and boost sales. Yet, the sheer volume of data to analyze often makes this an overwhelming task. Our tailored analytics and automation solutions systematically process this information, leveraging both human-like intelligence and machine-driven efficiency. Our tools not only aid in daily oversight but are also invaluable for retrospective business analysis, providing critical insights that propel performance, enrich culture, and strengthen risk management strategies. Ultimately, we empower organizations to make informed decisions based on detailed analysis of their customer interactions.

Description

Newo.ai serves as a low-code platform enabling developers to craft sophisticated, human-like intelligent agents capable of omnichannel communication, achieving a performance that surpasses other builders by a factor of ten. Often referred to as "the WordPress for AI Agents," this platform empowers the creation of Digital Employees, Workers, and AI assistants without requiring any coding expertise. What sets Newo.ai apart is the ability of these AI agents to seamlessly integrate with VoIP systems, smart speakers, and robotic interfaces, facilitating functions such as reception duties and systems management while adhering to corporate standards and improving service delivery. The platform supports the development of various types of Digital Workers, including AI Concierges, Hostesses, Receptionists, Technical Support agents, Sales Consultants, Assistants, Financial Advisors, and HR operational roles, creating a diverse range of applications for businesses. Additionally, Newo.ai's user-friendly approach makes it accessible for organizations to enhance their workforce with intelligent solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Recordsure

Founded

2012

Country

United Kingdom

Website

recordsure.com

Vendor Details

Company Name

Newo Inc.

Founded

2023

Country

United States

Website

newo.ai/

Product Features

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording No 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

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