Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Swyshare Recordit is a powerful yet easy-to-use tool for recording, capturing, and editing your screen. Capture any part of your screen by recording the entire display, a single window, or a custom area with full flexibility. Customize your recording setup by selecting microphone, system audio, and webcam inputs to match your workflow. Instantly take high-quality screenshots with one click. Smart recording tools, including instant replay, mouse effects, on-screen drawing, hotkeys, and scheduled recording, help you highlight key moments and improve efficiency. Built-in editing features let you trim videos, resize the canvas, add backgrounds or watermarks, and export polished results quickly.

Description

Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Freshchat No 
Freshdesk No 
Help Scout No 
Intercom No 
Zendesk No 

Integrations

Freshchat Yes 
Freshdesk Yes 
Help Scout Yes 
Intercom Yes 
Zendesk Yes 

Pricing Details

$9.95/year/device
Record up to 4K quality / Unlimited record time / Export without watermark
Free Trial Yes 
Free Version No 

Pricing Details

$8/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Micromatrix Technology Limited

Founded

2022

Country

Hong Kong

Website

www.swyshare.com/recordit/

Vendor Details

Company Name

Screendesk

Founded

2022

Country

United Kingdom

Website

screendesk.io

Product Features

Screen Recording

Annotations / Drawing Yes 
Audio Capture Yes 
Backup No 
Collaboration Tools No 
File Sharing No 
Multi-Screen Recording No 
Screen Capture Yes 
Speech-to-Text No 
Video Editing Yes 
YouTube Uploading No 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Screen Recording

Annotations / Drawing No 
Audio Capture No 
Backup No 
Collaboration Tools No 
File Sharing No 
Multi-Screen Recording No 
Screen Capture No 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

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