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Description

The decision-making process of a consumer when making a purchase encompasses several stages. From the initial interaction with a brand to their overall experience as a user, various elements play a crucial role in shaping their perceptions and judgments about a brand. At Reconsense, we harness AI-driven tools to explore the intricacies of the consumer's journey, meticulously mapping each interaction, analyzing the choices made, and examining both the actions taken and those not taken in response to suggestions—providing a comprehensive 360-degree view of the customer experience. This approach enables a thorough analysis of consumer demographics, preferences, choices, and expectations regarding the brand. Additionally, the insights gained can be utilized to tailor recommendations and offerings, ultimately leading to a more refined and engaging customer experience that aligns with individual needs. By understanding these dynamics better, brands can foster stronger connections with their consumers.

Description

Empower clients to chart their own course with the capabilities of SAP Marketing Cloud, ensuring that your CRM objectives are met. Increase revenue by allowing customers the opportunity to explore, connect, and purchase at their leisure. Enhance your marketing team's efficiency by utilizing comprehensive insights into customer preferences and requirements. Merge experiential and operational information to create a unified and detailed perspective of your clientele. Break down silos within your organization to fully leverage the potential of customer data. Acquire a deeper understanding of customer motivations to foresee their actions and preferences. Quickly spot emerging trends and uncover niche customer segments to effectively tailor your marketing approach. Strengthen customer loyalty and foster meaningful relationships through improved insights and responsiveness. Employ real-time business intelligence for speedy evaluations and assured decision-making throughout the organization, all while enhancing customer satisfaction and refining your marketing effectiveness. By doing so, you will not only enrich customer experiences but also position your business for sustained growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aprimo No 
Bluecore No 
CELUM No 
Cloud4Wi No 
Inxmail No 
Knak No 
MSIGHTS No 
MediaSense Yes 
NetSuite No 
Nexoya No 
SAP CRM No 
SAP Sales Cloud No 
SAP Store No 
Salesforce No 
SearchSense Yes 
Totango No 
Univid No 
Workato No 
Yotpo No 
Zoho CRM No 

Integrations

Aprimo Yes 
Bluecore Yes 
CELUM Yes 
Cloud4Wi Yes 
Inxmail Yes 
Knak Yes 
MSIGHTS Yes 
MediaSense No 
NetSuite Yes 
Nexoya Yes 
SAP CRM Yes 
SAP Sales Cloud Yes 
SAP Store Yes 
Salesforce Yes 
SearchSense No 
Totango Yes 
Univid Yes 
Workato Yes 
Yotpo Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RecoSense Infosolutions

Founded

2014

Country

India

Website

recosenselabs.com

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sap.com/products/crm/marketing.html

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Lead Generation

Contact Discovery No 
Contact Import/Export No 
Lead Capture No 
Lead Database Integration No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification No 

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

MRM

Activity Planning Yes 
Analytics / ROI Tracking No 
Approval Workflow No 
Brand Management No 
Budgeting & Forecasting Yes 
Content Management Yes 
Digital Asset Management No 
Expense Management No 
Marketing Calendar No 
Strategic Planning No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

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