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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Discover the ideal solution among our extensive selection of virtual receptionist, virtual assistant, and phone answering services. By entrusting your calls to us, you'll have the freedom to focus on expanding your business without the stress of missed calls and lost opportunities. ReceptionHQ is the choice of businesses of every size, ensuring a warm and professional touch on every interaction through our cloud-based receptionist service. Our US-based receptionists answer calls in your business's name, making a great impression on your clients. You'll receive messages and caller information instantly via email or mobile, allowing you to respond at your convenience. Additionally, we provide a complimentary web portal and a mobile app for managing your calls effortlessly while on the move. Whether you want us to handle every call or just during peak hours, after business hours, or on holidays, we offer flexible options without any long-term commitments. Ultimately, our services are designed to enhance your customer experience while you concentrate on what you do best—growing your business.

Description

The Suite Answer Center and The Answer were created to empower Receptionists and Customer Service Representatives to effortlessly utilize various call handling and messaging functionalities with just a simple click or function key. This CTI software, which operates on CTI Cloud's Business Hosted PBX platform, presents an economical solution for businesses that prioritize professionalism and a personalized touch in their customer interactions. Tailored specifically for medium to large enterprises, the CTI Attendant Console offers significant advantages such as the prevention of missed calls, increased call-holding durations, and the ability to handle calls swiftly and effectively. The integration of a standard PC equipped with Windows 8 or higher alongside the cutting-edge security features of CTI Cloud's Business Hosted PBX platform creates a truly effective synergy. Additionally, this combination enhances the overall communication experience for both businesses and their clients, ensuring that every interaction is both seamless and satisfactory.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BCS (Business Coordination Software) No 
CTI Cloud No 

Integrations

BCS (Business Coordination Software) Yes 
CTI Cloud Yes 

Pricing Details

$15 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ReceptionHQ

Founded

2007

Country

United States

Website

www.receptionhq.com/cloud-receptionist-services

Vendor Details

Company Name

CTI Software

Country

United States

Website

www.ctisoftware.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

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