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Description
Quality customer service is the foundation of successful businesses. Enhance your operations with a dedicated team of live virtual receptionists who can manage calls, respond to inquiries, schedule appointments, and more! Our receptionists are available when you need them, ensuring that every call is answered with professionalism and courtesy. You can rely on us to treat each customer with the same level of care and attention that you provide. We will represent your brand effectively by greeting every caller with a tailored introduction and navigating each interaction using a custom script designed specifically for your needs. Customers appreciate speaking to a live representative who comprehends their concerns and offers straightforward solutions to their questions. All of our receptionists possess native or near-native English proficiency. We will collaborate with you to determine how you'd like your calls and inquiries to be managed. With our virtual receptionists, your clients will feel as though they are communicating with someone right from your office. This seamless connection can significantly enhance customer satisfaction and loyalty.
Description
Upfirst is a small business answering service powered by AI. It works like a virtual assistant, answering calls and gathering information when you are unavailable.
Upfirst allows you to:
- Have your business calls answered professionally by forwarding them to a professional
- Increase your agent's expertise by adding FAQs, office hours, company policies and other relevant information
Receive conversation summaries by text or email
- Take calls, collect information about leads, and route them to the appropriate team members
You can customize your Upfirst agent's voice, greeting and instructions.
API Access
Has API
API Access
Has API
Integrations
Axis LMS
Google Calendar
Zapier
Pricing Details
$14.99 per month
Free Trial
Free Version
Pricing Details
$24.95/month for 30 calls
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Reception 24/7
Founded
2020
Country
United Kingdom
Website
www.reception247.com/en-US
Vendor Details
Company Name
Upfirst
Founded
2024
Country
United States
Website
upfirst.ai