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Average Ratings 0 Ratings
Description
Recensia is an innovative platform driven by artificial intelligence that simplifies the process of analyzing user reviews from both the App Store and Google Play. With minimal effort, users can uncover essential insights regarding user feedback, monitor emerging trends, pinpoint recurring issues, and optimize app performance. The user-friendly interface of the platform makes it easier to grasp user sentiments, empowering developers and product teams to make well-informed choices aimed at boosting user satisfaction. This tool is particularly beneficial for app developers who want to effectively assess user feedback from app stores, ultimately leading to enhancements in their application's performance and overall user experience. In a competitive digital landscape, leveraging such insights can significantly contribute to an app's success and longevity.
Description
Capture, analyze, and take action Voice of Customer
Easyrewardz Collecta helps you build real customer relationships and create a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences.
1. Capture VoC in real-time
Every customer experience can be a chance to improve your brand experience. You can deliver the best customer experience by asking them for feedback using our multi-channel templates that include feedback, polls, and product/service review.
2. Ask the right questions to capture context
Ask your customers relevant questions to understand how they view your brand. You can customize questions to suit customer segments or customer journeys and reward customers who share their feedback. Create dynamic questionnaires based on customer affinity and customer segment.
3. Get actionable customer insights
You can analyze the feedback of your customers through real-time dashboards and detailed reports that include actionable take-aways.
API Access
Has API
No
API Access
Has API
No
Integrations
App Store
No
Google Play
No
Pricing Details
$0.95 per 10 requestes
Free Trial
No
Free Version
Yes
Pricing Details
Pricing On Request
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Smart Answers
Founded
2022
Country
Ukraine
Website
www.recensia.io
Vendor Details
Company Name
Easyrewardz
Founded
2012
Country
India
Website
zencecrm.com/products/zence-service/feedback-management/
Product Features
Mobile App Analytics
A/B Testing
No
Channel Attribution
No
Cohort Analysis
No
Funnel Analysis
No
In-App Events Tracking
No
Push Notifications
No
Retention Tracking
No
Revenue Tracking
No
Uninstall Tracking
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No