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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Recensia is an innovative platform driven by artificial intelligence that simplifies the process of analyzing user reviews from both the App Store and Google Play. With minimal effort, users can uncover essential insights regarding user feedback, monitor emerging trends, pinpoint recurring issues, and optimize app performance. The user-friendly interface of the platform makes it easier to grasp user sentiments, empowering developers and product teams to make well-informed choices aimed at boosting user satisfaction. This tool is particularly beneficial for app developers who want to effectively assess user feedback from app stores, ultimately leading to enhancements in their application's performance and overall user experience. In a competitive digital landscape, leveraging such insights can significantly contribute to an app's success and longevity.

Description

Capture, analyze, and take action Voice of Customer Easyrewardz Collecta helps you build real customer relationships and create a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences. 1. Capture VoC in real-time Every customer experience can be a chance to improve your brand experience. You can deliver the best customer experience by asking them for feedback using our multi-channel templates that include feedback, polls, and product/service review. 2. Ask the right questions to capture context Ask your customers relevant questions to understand how they view your brand. You can customize questions to suit customer segments or customer journeys and reward customers who share their feedback. Create dynamic questionnaires based on customer affinity and customer segment. 3. Get actionable customer insights You can analyze the feedback of your customers through real-time dashboards and detailed reports that include actionable take-aways.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

App Store Yes 
Google Play Yes 

Integrations

App Store No 
Google Play No 

Pricing Details

$0.95 per 10 requestes
Free Trial No 
Free Version Yes 

Pricing Details

Pricing On Request
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Smart Answers

Founded

2022

Country

Ukraine

Website

www.recensia.io

Vendor Details

Company Name

Easyrewardz

Founded

2012

Country

India

Website

zencecrm.com/products/zence-service/feedback-management/

Product Features

Mobile App Analytics

A/B Testing No 
Channel Attribution No 
Cohort Analysis No 
Funnel Analysis No 
In-App Events Tracking No 
Push Notifications No 
Retention Tracking No 
Revenue Tracking No 
Uninstall Tracking No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

Hello Customer Reviews

Hello Customer

Insider Metrics