Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.
Description
Effortlessly create fully branded videos using just a smartphone with a streamlined process. Start by designing your branding template, then share a URL with participants to capture video clips on their devices, after which ShoutOut swiftly combines them into polished videos complete with music, graphics, and personalized name captions ready for sharing, downloading, or embedding on your site. Customizing your branding template is straightforward, allowing you to select your preferred intro, outro, logos, graphic overlays, and calls to action. You can choose to upload your own videos or tap into our extensive library of stock videos and music. Participants can easily record their clips or you can do it yourself, all through a QR code or simple URL, eliminating the need for any app installation. After recording, you can trim the clips, add name captions, review all details, and just hit upload. These clips are then seamlessly integrated with your branding elements and innovative technology to produce a high-quality video fit for sharing. Additionally, you have the option to upload various video clips and photos for use in compilations, highlight reels, Q&A sessions, or other creative video formats. Best of all, no prior editing experience is required to achieve stunning results. This makes video creation accessible to everyone, regardless of their skill level.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon S3
Yes
Google Cloud Platform
Yes
Intercom
Yes
ServiceNow
Yes
Zapier
Yes
Zendesk
Yes
Integrations
Amazon S3
No
Google Cloud Platform
No
Intercom
No
ServiceNow
No
Zapier
No
Zendesk
No
Pricing Details
$65 per month
Free Trial
Yes
Free Version
No
Pricing Details
$35 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
RecRam
Founded
2022
Country
Turkey
Website
recram.com
Vendor Details
Company Name
ShoutOut
Country
United Kingdom
Website
www.shoutout.social/
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Video Marketing
Analytics / Reporting
No
Chat / Messaging
No
Customizable Branding
No
Customizable CTAs
No
Lead Capture
No
Media Library
No
Multi-Platform Distribution
No
ROI Tracking
No
Social Sharing
No
Templates
No
Video Editing
No