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Description
A significant number of unsuccessful subscription payments do not rebound during a retry process, primarily due to factors such as expired cards, 3D Secure requests, and general bank declines that require customer intervention, and unfortunately, many customers are often unaware that their payment has failed. Rebounce seamlessly integrates with payment platforms like Stripe, Paddle, or Square in just a matter of minutes; when a transaction fails, it analyzes the decline reason, only initiates retries when feasible, and communicates with customers through a concise series of messages via email, SMS, or WhatsApp, providing a direct link to a page for updating their card information or validating 3D Secure, all without the need for a login. Moreover, the communication sequence ceases immediately upon invoice payment. Our metrics show that 44% of customers who accessed the payment link completed their transactions on the page, in stark contrast to the mere 5.5% recovery rate from automated retries. Additional features include notifications for card expiry 30 days prior, weekly reports on recovery efforts, and a complimentary 90-day audit of your Stripe account, which is read-only and requires no sign-up. The pricing structure is straightforward: the Starter plan is $3.50 per month, the Growth plan costs $14 per month, and the Scale plan is available for $39 per month, without any commission taken from recovered revenue. With these offerings, businesses can enhance their payment recovery strategies effectively.
Description
RetentionLens is designed to assist subscription-based businesses in reclaiming involuntary churn, which refers to the revenue that can be lost due to failed or declined payments.
Upon the failure of a recurring charge, RetentionLens springs into action to recover that revenue: it implements intelligent payment retries scheduled for optimal success, sends automated dunning emails encouraging customers to update their payment information, and offers an intuitive hosted update process that simplifies payment corrections. Additionally, a recovery dashboard provides insights into saved revenue, highlights at-risk charges, and identifies areas where churn is occurring. The service integrates seamlessly with your payment infrastructure, such as Stripe, ensuring that the setup process is efficient, taking only minutes rather than weeks. It's important to note that the majority of subscription cancellations are not a result of customers intentionally leaving; rather, they stem from expired cards and soft declines, making recovery efforts the quickest and most cost-effective approach to increasing net revenue.
Developed in Europe with a strong emphasis on data protection, RetentionLens is particularly well-suited for SaaS, subscription, and membership organizations looking to mitigate revenue loss without needing to expand their workforce. Furthermore, its user-friendly interface ensures that businesses can easily navigate and utilize its features for maximum benefit.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Pricing Details
$3.50/month
Free Trial
Yes
Free Version
No
Pricing Details
$59/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rebounce
Founded
2026
Country
Brazil
Website
rebounce.dev
Vendor Details
Company Name
Monrad Ruzt Technology
Founded
2025
Country
Switzerland
Website
ruzt.ai
