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Average Ratings 0 Ratings
Description
Realytics provides comprehensive consumer analytics designed specifically for businesses operating offline. With the help of AI, the platform allows organizations to enhance their strategies by evaluating market trends, competitor performance, and regional customer behaviors. From choosing the right store locations based on foot traffic to analyzing product and brand performance, Realytics enables businesses to fine-tune their operations for maximum efficiency and profitability. Whether it's for retail or services, Realytics delivers valuable insights to support expansion and improve customer engagement, empowering businesses to outpace the competition.
Description
Transform feedback from reviews, chats, surveys, emails, call transcripts, support tickets, and social media into valuable insights and trends to effectively address the challenges in Customer Experience (CX) and User Experience (UX). By leveraging viavoo AI, organizations can understand customer behaviors, emotions, expectations, and claims, allowing marketing, CRM teams, and other Customer Experience stakeholders to make data-driven decisions. Engage with the raw data through dynamic visualizations like interactive charts, which breathe life into verbatim feedback. Conduct in-depth analyses of your products, services, customer journeys, applications, and competitors to uncover significant insights. This process not only enhances understanding of customer experiences but also reveals emerging market trends that can inform strategic planning. Ultimately, this comprehensive approach leads to improved customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Realytics
Founded
2022
Country
United States
Website
realytics.com
Vendor Details
Company Name
Viavoo
Country
France
Website
www.viavoo.com
Product Features
Competitive Intelligence
Alerts/Notifications
No
Benchmarking
No
Competing Product Analysis
No
Keyword Tracking
No
Social Media Monitoring
No
Trend Analysis
No
Website Monitoring
No
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Location Intelligence
Behavioral Analytics
No
Data Visualization
No
Demographic Data
No
Geocoding
No
Geofencing
No
Location Tracking
No
Predictive Analytics
No
Trade Area Analysis
No
Pricing Optimization
Channel Analysis
No
Competing Product Analysis
No
Forecasting
No
Market Analysis
No
Multi-Store Management
No
Price List Management
No
Price Optimization Automation
No
Pricing Analytics
No
Profitability Analysis
No
Scenario Planning
No
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Product Features
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Web Analytics
Campaign Management
No
Conversion Tracking
Yes
Form Analytics
No
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
No
Referral Source Tracking
Yes
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
Yes