Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RealTime PSO is an enterprise-level professional services and outsourcing on demand application. It is cloud-based and patent protected. RealTime PSO is used by professional services firms and outsourcing companies to sell and deliver firm services on-demand for real-time revenue. It replaces sole dependence on RFPs or receivables for revenue. For a free trial of RealTime PSO, visit www.realtimepso.com.

Description

Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Amazon Connect Yes 
CSS No 
Cisco Webex Yes 
GoTo Meeting Yes 
HTML No 
HubSpot CRM Yes 
HubSpot Sales Hub Yes 
Joomla! No 
Microsoft Teams Yes 
MySQL No 
PHP No 
Pipedrive Yes 
QuickBooks Accountants Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Twilio Yes 
Xero Yes 
Zero Yes 

Integrations

Salesforce Yes 
Amazon Connect No 
CSS Yes 
Cisco Webex No 
GoTo Meeting No 
HTML Yes 
HubSpot CRM No 
HubSpot Sales Hub No 
Joomla! Yes 
Microsoft Teams No 
MySQL Yes 
PHP Yes 
Pipedrive No 
QuickBooks Accountants No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Twilio No 
Xero No 
Zero No 

Pricing Details

$65 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Trinity Systems Technologies

Website

www.realtimepso.com

Vendor Details

Company Name

Technosys IT Management

Country

India

Website

www.technosysmanagement.com/live_chat.php

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

Alternatives

CS Professional Suite Reviews

CS Professional Suite

Thomson Reuters

Alternatives

KEBS Reviews

KEBS

KEBS AI
Inspire Planner  Reviews

Inspire Planner

Inspire Planner Inc.