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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Rely on a service provider that embraces a technology-agnostic approach to identify the optimal solutions for your organization. RealDecoy enhances your digital commerce return on investment through site search services that have been shown to boost revenue and reduce expenditures. Elevate your conversion rates, average order values, and customer loyalty, regardless of the device in use. Effectively manage diverse data sources, intricate search taxonomies, and support for various languages and currencies. This strategy not only minimizes operational costs but also lowers the expenses associated with customer service. Discover avenues for merchandising, cross-selling, and up-selling to maximize sales potential. Tailor search results to ensure customers view only the most pertinent offerings. By personalizing the site search experience, visitors can easily find desired products, uncover items they weren't aware of, and become repeat customers. Evaluating both commercial and open-source technology solutions is part of the process, along with recommending the most suitable options that align with business and technical needs to yield the highest return on investment. This comprehensive approach ensures that your business remains competitive in an ever-evolving digital landscape.

Description

SearchUnify is a leading enterprise agentic platform for elevating self-service and customer support outcomes. The platform powers a suite of next-gen products, including: - Cognitive Search - SearchUnify Virtual Assistant (World’s First Federated, Information Retrieval Augmented Chatbot for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale) - Knowbler (World’s First Knowledge-centered Customer Service Software), - Agent Helper (ML-powered solution for augmenting agent productivity and promoting case swarming) - Community Helper (AI-powered application to foster a personalized, engaging community and reduce community moderation effort)

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Manager
Aha!
Apache Solr
Appinium
Confluence
Contentful
Discourse
Joomla!
Khoros
MadCap Flare
Marketo
Microsoft Teams
Seismic
ServiceNow
Slack
Spoonity
Vidyard
Wistia
WordPress
Zendesk

Integrations

Adobe Experience Manager
Aha!
Apache Solr
Appinium
Confluence
Contentful
Discourse
Joomla!
Khoros
MadCap Flare
Marketo
Microsoft Teams
Seismic
ServiceNow
Slack
Spoonity
Vidyard
Wistia
WordPress
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RealDecoy

Founded

2000

Country

Canada

Website

www.realdecoy.com/site-search/

Vendor Details

Company Name

SearchUnify

Founded

2008

Country

India

Website

www.searchunify.com

Product Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Product Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Alternatives

Alternatives

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SpotSearch

OneOrigin
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SearchBlox

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