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Description
Rely on a service provider that embraces a technology-agnostic approach to identify the optimal solutions for your organization. RealDecoy enhances your digital commerce return on investment through site search services that have been shown to boost revenue and reduce expenditures. Elevate your conversion rates, average order values, and customer loyalty, regardless of the device in use. Effectively manage diverse data sources, intricate search taxonomies, and support for various languages and currencies. This strategy not only minimizes operational costs but also lowers the expenses associated with customer service. Discover avenues for merchandising, cross-selling, and up-selling to maximize sales potential. Tailor search results to ensure customers view only the most pertinent offerings. By personalizing the site search experience, visitors can easily find desired products, uncover items they weren't aware of, and become repeat customers. Evaluating both commercial and open-source technology solutions is part of the process, along with recommending the most suitable options that align with business and technical needs to yield the highest return on investment. This comprehensive approach ensures that your business remains competitive in an ever-evolving digital landscape.
Description
SearchUnify is a leading enterprise agentic platform for elevating self-service and customer support outcomes.
The platform powers a suite of next-gen products, including:
- Cognitive Search
- SearchUnify Virtual Assistant (World’s First Federated, Information Retrieval Augmented Chatbot for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale)
- Knowbler (World’s First Knowledge-centered Customer Service Software),
- Agent Helper (ML-powered solution for augmenting agent productivity and promoting case swarming) - Community Helper (AI-powered application to foster a personalized, engaging community and reduce community moderation effort)
API Access
Has API
API Access
Has API
Integrations
Adobe Experience Manager
Aha!
Apache Solr
Appinium
Confluence
Contentful
Discourse
Joomla!
Khoros
MadCap Flare
Integrations
Adobe Experience Manager
Aha!
Apache Solr
Appinium
Confluence
Contentful
Discourse
Joomla!
Khoros
MadCap Flare
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RealDecoy
Founded
2000
Country
Canada
Website
www.realdecoy.com/site-search/
Vendor Details
Company Name
SearchUnify
Founded
2008
Country
India
Website
www.searchunify.com
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery